What are the responsibilities and job description for the General Manager position at Crumbl Cookies?
About us :
It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (CBO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes — a practice that is still part of the Crumbl process — until they created the world’s best chocolate chip cookie.
Since its inception in 2017 Crumbl has now over 1000 locations in the US / Canada with 200 unique cookie flavors and has become the fastest growing cookie company in the nation. Crumbl’s iconic famous pink box, the clean sleek designs of their stores, utilizing the most advanced technology, and the introduction of a weekly rotating menu has truly set them apart. It is because of Crumbl's distinct concept that leaves their customers with a feeling of anticipation that has them coming back for more every week there by placing them in a category all on their own. Crumbl has now found its way to Ohio “Bringing friends and family together over a box of the best cookies in the world!”, will surely put a smile on everyone’s face!
Store Manager - Crumbl
Are you a results-driven leader with a passion for building high-performing teams and delivering exceptional customer service? Crumbl Cookies, the nation’s fastest-growing cookie company, is looking for a talented Store Manager. Our bakeries operate Monday-Saturday, with Sundays always off.
Overview
As a Store Manager , you’ll be responsible for staffing, scheduling, production, inventory management, and customer service. You will lead a team of 12-25 employees ensuring operational excellence, financial performance, and exceptional customer experiences.
Why You Should Apply
- Sundays Off : Guaranteed day of rest.
- Performance-Based Bonuses : Achievable, results-oriented incentives.
- Leadership Autonomy : Make decisions, build, and train your team.
- Professional Growth : Develop leadership, customer service, and business management skills..
- Dynamic Work Environment : Weekly rotating menu and fast-paced atmosphere.
Key Responsibilities
Qualifications
Compensation & Benefits
Join Our Team!
If you are a dynamic, results-oriented leader, apply today to become a part of the Crumbl family and help lead our team to success.\
At Crumbl Cookies, we're more than just cookies—we’re an experience. As the nation's fastest-growing cookie brand, we've redefined what it means to indulge in a sweet treat. With our unique rotating flavors, you’ll find something new to love every week. Our open-concept kitchens invite you to see the magic behind each batch, while our iconic pink box adds a touch of joy to every purchase. Crumbl is where passion meets flavor, and we're looking for dedicated individuals to be part of this exciting journey. Join us and be a part of something special!
Pay : Starting at $45,000 / year plus bonuses
Must be at least 18 years old or older
Salary : $45,000
