What are the responsibilities and job description for the Shift Lead position at Crumbl Cookies?
HIRING IMMEDIATELY!!
WHO ARE WE LOOKING FOR?
We are looking for Shift Leads to staff the first Crumbl Cookies in Vestavia Hills! Each crew member will be trained to "bring families and friends together over the best box of cookies in the world." Each crew member has a unique role to play in this experience.
ALL CREW MEMBER RESPONSIBILITIES
- Learn to make the best cookies in the world!
- Greet customers, answer questions, make recommendations, accept orders and payment, and provide exceptional customer service
- Clean and restock the workstations and ensure all equipment is sanitized and prepared for next shift
- Use basic math and computer skills
- Use exceptional communication and interpersonal skills
- Have the ability to make someone smile!
- No formal education required
SHIFT LEAD RESPONSIBILITIES
- Ensure employees reporting to you meet performance expectations
- Effectively instructing other employees on the shift
- Establish a safe, secure, and healthy work environment
- Meet deadlines
- Maintain excellent customer service at all levels
SHIFT LEAD REQUIREMENTS
- Previous leadership experience preferred but not required
- Able to work quickly and efficiently
- Notable communication skills
- An eye for detail and accuracy
- Reliable, with high integrity and strong work ethic
- Team player
- Professional appearance and attitude
- Computer literacy
- Proactive organizational skills
- Ability to keep a positive attitude in a fast-paced environment
- It is vital that the ideal candidate is comfortable leading a shift, making a game-plan, and keeping team members accountable.
POSITIONS AVAILABLE: Part-time / Full-Time
BENEFITS:
● Sampling cookies
● 50% off cookies
● Regular performance collaboration & career growth opportunities
● Flexible scheduling
● Recognition awards
● Sundays off
