What are the responsibilities and job description for the Shift Leader position at Crumbl Cookies?
Full Job Description
We are looking for a results driven Assistant store managers/shift leads to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Store manager responsibilities may include supervising bakers, drivers, shift leads and other staff.. Food service industry experience in fast paced, customer focused food service environment is highly desired.
Skills:
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Business Management education or relevant field
Responsibilities:
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Scheduling and Ordering
- Continually training employees- striving for 100% quality, cleanliness and customer service
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Qualifications:
- High school or equivalent (Required)
- High School Diploma or GED (Required)
- Morning Shift
- Day Shift
- Night Shift
- Driver's License (Preferred)
- Food Handler Certification (Preferred)
Benefits:
Free Cookies
Tips
Employee Discount
Sundays Off
Performance Bonuses
Extra Perks for Closing Shift
Since opening its doors four years ago, Crumbl has expanded to over 700 bakeries in 50 states nationwide, making it the fastest-growing cookie company in the nation. No matter how big the brand becomes, Crumbl is a family-owned business and is proud to contribute to the livelihoods of its thousands of local franchise partners, managers and bakers. With each new bakery, Crumbl will strive harder than ever to fulfill its mission of bringing family and friends together over the world’s best box of cookies.
Pay: $18 - $19 / hour
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
Salary : $18 - $19
