What are the responsibilities and job description for the Store Manager-DELETE position at Crumbl Cookies?
Crumbl Cookies is looking to hire a Store Manager to join their team!
Manager Responsibilities
● Successfully managing all aspects of store business operations.
● Ensure the 3 C's of Crumbl are met: Cookie Quality, Customer Service, and Cleanliness
● Ensure we never run out of cookies, that cookies are dressed and prepared properly, and that every customer leaves the store with a big smile!
● Order ingredients and other supplies for the store.
● Maintain and create weekly schedule.
● Maintaining knowledge and skills for baker and driver positions and fills in as necessary
● Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
● Resolving conflicts or complaints from customers and employees
● Monitoring store activity and ensuring it is properly provisioned and staffed
● Analyzing information and processes and developing more effective or efficient techniques and strategies
● Establishing and achieving business and profit objectives
● Maintaining a clean, tidy business, ensuring that signage and displays are attractive
● Generating reports and presenting information to upper-level managers or other parties
● Ensuring staff members follow company policies and procedures
● Other duties to ensure the overall health and success of the business
