What are the responsibilities and job description for the General Manager position at Crumbl Winchester?
Job description
Crumbl is an exciting and upbeat atmosphere that needs responsible and talented leaders who thrive in fast paced environments. At Crumbl Winchester, we believe our leaders set the tone and expectations for success. We accept nothing but the best from each other for our customers’ experience. We consider our General Manager as the keeper of our culture and positivity. The GM will set the tone of the store for success, both operationally and emotionally. This role's main responsibility is to consistently deliver operational excellence providing remarkable experiences for each guest, all day, every day through a highly effective and caring team. Our leaders must treat those they work with, as well as guests, with great care, dignity, and respect. As a General Manager, you will play the most critical role in the business of operating a store. Essentially, you must possess a store owner mentality. We have a strong culture that fully embraces the work-hard, play-hard philosophy centered on teamwork, growth, and family focus. You will be required to direct and manage all aspects of the business, including complying with all franchise requirements, outside sales and marketing initiatives, coordination with our marketing consultant, allocating budget resources; coordinating business operations; hiring, monitoring, mentoring and training staff; managing operational costs; ensuring excellent customer service; improving processes; engaging with vendors; identifying business opportunities; and monitoring financial activities.
RESPONSIBILITIES:
- Overseeing daily business operations
- Mixing, baking and engaging in all daily tasks
- Maintaining incredible cookie/dessert quality Crumbl is known for
- Developing and implementing growth strategies
- Training shift leads / assistant manager(s) and team members
- Creating and managing budgets
- Improving profitability
- Recruiting and hiring team members
- Evaluating performance and productivity
- Analyzing accounting and financial data
- Researching and identifying growth opportunities
- Generating reports and analyzing variances
- Ordering, inventory management
- Scheduling employee shifts
- Outside Sales & Marketing initiatives
REQUIREMENTS:
- Minimum of 2 years management experience in retail, food service, or other related fields
- Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
- Passionate about customer service
- Effective problem-solving skills
- Highly organized, meticulous attention to detail
- Strong work ethic, proactive nature
- Good interpersonal skills
- Computer literate
- Willingness to work all shifts if / when necessary
PREFERRED SKILLS
- Management experience in restaurant / food service
- Food Manager Certification
- Knowledge of Sysco Foods ordering process
Job Type: Full-time
Pay: $50,000.00 per year base pay, with bonuses and potential for profit share. More on this will be discussed during the interview process.
Benefits:
- Quarterly performance bonuses
- 10 days Paid Time Off annually
- Paid training
- Sundays off
- Employee discount
- Voluntary benefits to include: Telehealth, critical injury, dental, and vision
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Flexible schedule
Work Location: In person
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Winchester, VA 22603 (Required)
Ability to Relocate:
- Winchester, VA 22603: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000
