What are the responsibilities and job description for the Franchise Business Partner position at Crunch Fitness Corporate?
CRUNCH FITNESS – Franchise Business Partner
REPORTS TO : Vice President Operations
WORK LOCATION : Flexible / Remote with significant travel required (50% )
WHO WE ARE
Crunch Fitness is a rapidly expanding fitness brand with over 450 franchised and corporate-owned gyms across the United States and internationally.
Rated as the #1 Fitness Franchise by Entrepreneur in 2024 and 2025, our unfiltered philosophy of "No
Judgments" drives us to create a gym and community for all. We believe in making serious fitness fun by fusing exercise with entertainment and innovation.
Experience the unique opportunity to be part of our high-growth team, where professional
development and advancement are plentiful. Together, we are redefining the fitness industry.
YOUR IMPACT
The Franchise Business Partner (FBP) serves as a critical liaison between Crunch Fitness and franchisees. In this role, you will support franchisees in achieving operational excellence, aligning with Crunch’s brand standards and driving gym performance. FBPs manage a portfolio of franchisees, developing a deep collaboration and tailored strategies to foster growth and success across Sales, Operations, Personal Training, and Group Fitness. This role offers the unique opportunity to contribute to the long-term success of franchise gyms while growing your career within a dynamic and supportive
environment.
MAIN ACCOUNTABILITIES
Franchise Operational Excellence & Performance
- Partner with franchisees to implement operational best practices, ensuring consistent performance and meeting key metrics.
- Support new gym openings and presales, ensuring successful launches and a smooth transition to operational performance.
- Collaborate with franchisees to drive membership growth, optimize Personal Training revenue, and enhance Group Fitness programs.
- Monitor sales trends and create action plans for underperforming gyms, focusing on sustainable growth.
- Train and develop franchise team members to enhance operational efficiency and productivity.
- Ensure that member satisfaction metrics are consistently monitored and address any gaps to ensure superior experiences.
- Lead annual business reviews and quarterly check-ins, establishing goals and tracking progress.
- Lead and support the implementation of corporate programs and initiatives at franchise locations.
Franchise Collaboration & Support
Leadership & Brand Alignment
WHAT SUCCESS LOOKS LIKE
WHAT YOU’LL NEED
BENEFITS
Crunch offers competitive salaries and benefits, including medical / dental / vision plans, life and accident insurance, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), free gym membership for active employees, and more.
Crunch believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin or ancestry, sexual orientation, gender identity, gender expression, transgender status or any other basis protected by federal, state or local law or ordinance or regulation. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, and not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Crunch will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Flexible work from home options available.
