What are the responsibilities and job description for the Operations Manager position at Crunch Fitness - Greater San Diego?
Benefits:
- Bonus based on performance
- Employee discounts
- Training & development
Join the Crunch Team!
The Operation Manager is a key part of the management team working closely with the General Manager by ensuring day-today operations run smooth & efficiently. You provide direction, instructions and guidance to team members. You maintain an atmosphere which is fun, welcoming & friendly while being detailed oriented, energetic, & passionate about health & fitness! You will deliver an amazing experience for all members & guests as well as set the example for other employees to follow.
Benefits
- Complimentary Peak Results Gym Membership.
- Discounted NASM CPT
Requirements
- Experience in management or operations
- Strong customer service skills
- Excellent communication
- Sales and fitness background preferred
- Current CPR/AED
Responsibilities
- Maintain a high level of knowledge about the clubs programs, facilities, schedules & equipment
- Manage all operational systems, processes and policies
- Club scheduling, uploading to When I Work & labor edits
- Responsible for club email accounts
- Overseeing club maintenance & cleaning crew
- Perform daily club walk through
- Liaison for corporate accounts on a as needed basis
- Ensure that all promotions are effectively communicated to members & guests
- Membership Sales Presentations
- Present personal training & group personal training packages to all guests during sales presentation when needed.
- Participate in community outreach & marketing
- Greet all members, guests & staff with a smile
- Check in all members & guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Facilitate all member requests or forward to a General Manager
- Maintain professional disposition at all times
- Schedule member services: tanning, etc.
- Facilitate payment of member services in accordance with company procedures
- Maintain a clean & organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Employee Handbook
- Follow all Opening and Closing duties
- Participate in the general cleanliness of the club daily
- Monthly or Weekly Department Meetings/Employee Training
Salary : $14 - $16
