What are the responsibilities and job description for the Front Desk Associate (Weekends) position at Crunch - Fitness Gurus?
Position Title: Front Desk
Reports to: Manager
Compensation: Minimum wage
Requirements: Fluent in English
Proficient reading and writing skills
Computer Skills
Special Skills: Strong customer service skills
Responsibilities:
• Membership Sales.
• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain professional disposition at all times.
• Sell retail products.
• Schedule member services: tanning, etc.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Opening and closing duties.
Meetings:
• Monthly or Weekly Department Meetings
• Employee Training Meetings
Reports to: Manager
Compensation: Minimum wage
Requirements: Fluent in English
Proficient reading and writing skills
Computer Skills
Special Skills: Strong customer service skills
Responsibilities:
• Membership Sales.
• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain professional disposition at all times.
• Sell retail products.
• Schedule member services: tanning, etc.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Follow all policies and procedures in the Employee Handbook.
• Opening and closing duties.
Meetings:
• Monthly or Weekly Department Meetings
• Employee Training Meetings
