What are the responsibilities and job description for the Member Services Representative Closer position at Crunch Fitness - South MS?
Crunch Fitness is currently seeking individuals interested in beginning or building a career in the fitness industry as a Member Services Representative. We are seeking individuals who are positive, energetic, people-oriented and who have an enthusiastic passion to help others find their path to health and wellness.
Team Member Benefits:
- Complimentary Peak Results Gym Membership
- Customer Service & Service Delivery Training specific to Crunch Franchises
- Access to cross-train into other positions (group fitness instructor, personal trainer, management training)
Position Requirements:
- Must have open availability for early morning and midday shifts
- Fluent in English (bilingual in Vietnamese or Spanish is a bonus)
- Proficient reading and writing skills
- Computer Skills
- Current CPR AED certification
Special Skills:
- Energetic and engaging personality
- Passion to help other people achieve and maintain health & fitness goals
- Strong verbal communication & customer service skills
Key Responsibilities:
- Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.
- Set the tone for a stellar first impression by displaying a helpful and engaging Front Desk atmosphere
- Check-in and greet all members & guests with a smile and friendly service
- Facilitate guided tours and present amenity offerings to prospective members
- Execute membership sales to meet established sales goals and commission percentages
- Promote products, services, and special events on a consistent basis
- Operate Point-of-Sale system and be proficient in onsite technology
- Know club facility, services, and schedules
- Maintain a clean and organized work area and fitness floor
- Maintain and uphold company policies and procedures
- Maintain a professional disposition at all times
Salary : $10 - $12
