What are the responsibilities and job description for the Member Services Representative position at Crunch Fitness - Toledo OH?
Reports to:
- Manager
- Fluent in English
- Proficient reading and writing skills
- Computer Skills
- Strong customer service skills
- Membership Sales
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Give all new guests a tour of the facility
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Sell retail products
- Schedule member services: tanning, etc
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Employee Handbook
- Opening and closing duties
- Monthly Department Meetings/Employee Training
Crunch Fitness in Toledo is ready to take over the fitness industry while changing the lives of our members. Are you ready?
Crunch Fitness is seeking rock-stars to be part the best new gym in Toledo! Crunch Fitness Toledo offers tremendous opportunity for development & personal achievement.
Looking to combine work, fitness and fun? Crunch Fitness Toledo is looking for energetic, enthusiastic, friendly people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments/No Limits’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing place to work. Our gyms are packed with state-of-the-art cardio and strength training equipment, tons of free weights, full service locker rooms with showers and saunas, tanning, HydroMassage® beds, awesome group fitness classes, a Ride Studio, small group HIIT Zone, and certified Personal Training. Some of Crunch's extensive signature classes include: Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and much more.
Salary : $10 - $11