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Bilingual Spanish/English Front Desk Representative EVENINGS

Crunch Fitness
Crunch Fitness Salary
Pembroke, FL Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/22/2025

Reports to :

  • Front Desk Manager

Requirements :

  • Fluent in Spanish
  • Proficient reading and writing skills
  • Computer Skills
  • Weekends availability
  • Evenings (closing 5-11pm) availability
  • Special Skills :

  • Strong customer service skills
  • Responsibilities :

  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Make phone calls to Leads and Invalid Billing
  • Schedule member services : tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area and help keeping the cleaners of the different areas of the Gym.
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
  • Meetings :

  • Monthly or Weekly Department Meetings Employee Training Meetings
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