National Account Manager – Walmart and Sam’s Club

Crunch Pak | National Account Manager- Walmart & Sam’s Club

Department: Sales

Location: Bentonville, AR

Reports To: VP of Sales

The National Account Manager for Walmart and Sam’s Club will be tasked with overseeing and advancing the strategic relationship between Crunch Pak, a leading supplier of sliced apples and healthy snacks, and Walmart/ Sam’s Club, one of the company's most significant and high-priority accounts. Crunch Pak is dedicated to delivering premium, nutritious, and convenient products. This position offers a unique opportunity that extends beyond the traditional National Account Manager role, providing the chance to operate within a dynamic, fast-paced environment with short-shelf-life products. The ideal candidate will thrive in this high-energy, autonomous sector, demonstrating a proactive and results-driven approach to managing multiple line reviews while fostering and maintaining strong relationships with a diverse range of merchants.

Skills and Competencies:

• Strategic thinking and the ability to align business goals with customer needs.
• Exceptional relationship-building and interpersonal skills, particularly with large retailers like Walmart.
• High level of organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Power BI), Scan and panel data from Circana or Nielsen
• Expertise in Walmart/ Sam’s Club company structure and procedures
• Proficiency with Walmart/ Sam’s Club portals and vendor interfaces
• Experience with Walmart Connect
• Ability to thrive in a fast-paced, results-driven environment.

Work Environment:

• This role requires regular travel to Walmart headquarters and stores
• Flexible work hours to accommodate Walmart’s retail schedule and business needs.
• Ability to work independently while collaborating with internal teams.

Key Responsibilities:

• Account Management:

· Lead the day-to-day relationship with Walmart and Sam’s Club, serving as the primary point of contact for all matters related to the account.

· Build and maintain strong, long-term relationships with key Walmart decision-makers across various departments (e.g., merchandising, supply chain, category management).

· Act as a liaison between Walmart/ Sam’s Club and internal teams to ensure seamless communication and execution of business strategies.

· Oversee project timelines, deliverables, and resource allocation, ensuring all milestones are met efficiently and effectively.

· Negotiate pricing, promotional terms, and distribution agreements with Walmart to secure profitable and sustainable partnerships.

• Sales and Revenue Growth:

· Drive sales growth and market share within Walmart and Sam’s Club through strategic account planning and execution.

· Analyze sales data, market trends, and customer insights to identify growth opportunities.

· Identify and pursue opportunities to expand product assortment or enter new categories within Walmart stores.

• Product Assortment & Innovation:

· Collaborate with the product development and marketing teams to ensure the right product assortment is offered to Walmart and Sam’s Club.

· Recommend new product ideas, promotional strategies, and packaging to drive consumer demand and improve shelf space.

• Strategic Planning and Execution:

· Collaborate with Walmart to understand market trends, consumer behavior, and business needs.

· Work with internal marketing and operations teams to develop targeted promotional plans, marketing initiatives, and pricing strategies that align with Walmart’s and Sam’s Club’s objectives.

· Lead the planning and execution of line reviews with Walmart to ensure alignment on growth targets, promotions, and category strategies.

• Collaboration with Cross-Functional Teams:

· Work closely with internal teams, including sales, marketing, logistics, and supply chain, to ensure the successful execution of Walmart strategies.

· Coordinate with the logistics and operations teams to ensure timely deliveries, inventory management, and product availability at Walmart/ Sam’s Club’s distribution centers and stores.

· Work with marketing teams to develop promotions and marketing initiatives that highlight the health and sustainability attributes of Crunch Paks’ products.

· Identify opportunities to streamline workflows and improve operational efficiency between Crunch Pak and Walmart/ Sam’s Club.

· Develop and implement best practices to ensure effective project execution and smooth communication between internal team and customer.

• Customer Insights and Reporting:

· Monitor and analyze sales data, customer trends, and Walmart/ Sam’s Club’s performance to identify opportunities and challenges.

· Use data to make informed decisions and recommendations to optimize product assortment and promotional strategies.

• Problem Resolution and Customer Satisfaction:

· Address any operational or customer service issues promptly to ensure Walmart & Sam’s club’s satisfaction and minimize any disruptions to the business relationship.

· Proactively manage and resolve any conflicts or concerns related to product quality, supply chain issues, or account discrepancies.

Qualifications:

• Bachelor’s degree in business, Marketing, or a related field (or equivalent experience).
• 5 years of experience in national account management, retail sales, or a similar role, with at least 2 years of experience managing accounts with Walmart or other large retailers.
• Proven track record of driving sales, building relationships, and managing large accounts.
• Deep understanding of Walmart and Sam’s Club’s business model, vendor requirements, and retail operations.
• Strong negotiation, communication, and presentation skills, with the ability to interact with senior-level executives.
• Expertise in developing line review presentations, promotional strategies, and pricing negotiations.
• Strong analytical skills and proficiency with sales analytics and CRM software.

Compensation:

This position is classified as Salaried Exempt with an annual salary range of $110,000 - $160,000 per year.

Location: Bentonville, AR

Job Type: Full-time

Pay: $110,000.00 - $160,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Preferred)

Experience:

• National Account Manager: 5 years (Preferred)

Location:

• Bentonville, AR 72712 (Required)

Ability to Relocate:

• Bentonville, AR 72712: Relocate before starting work (Preferred)

Work Location: In person

Salary : $110,000 - $160,000