What are the responsibilities and job description for the MEMBER SERVICE REP position at Crunch - SIR Fitness LLC.?
Member Service Representative - lively environment, versatile assignments, competitive atmosphere
Would you like to work in a fun, high energy, gym environment, where you can develop sales and customer service skills? Encourage members, greet new guests, and compete with your teammates. You’ll never be bored with a variety of duties during your shift, and lots of fun fitness perks during your off time.
Welcome to Crunch Fitness!
We are a growing fitness franchise based in Orange County, California, that offers its employees state-of-the-art workout facilities, free membership, gym perks at over 300 Crunch locations, sales training, and room to grow within the company.
The Company
Crunch Fitness is a no judgement zone where people from every background can join a community of positivity, energy, and fun-filled goal crushing! We are famous for our colorful personality and kickass group training programs.
- We are proud to be known for the great care we take with clients and employees alike.
- While we believe in the power of fitness to improve lives, we also know exercise is hard work and everyone can use a little more motivation. So we’ve fused fitness and entertainment so that we can make serious exercise fun.
The Position
We’re looking for a gregarious greeter and friendly, front desk fitness enthusiast, eager to care for our beautiful facility and serve our awesome Crunch members.
Requirements
- Passion for fitness and helping others
- Preferred customer service and/or hospitality experience
- MSRs are expected to work 3 shifts per week, generally lasting between 3 and 6 hours each.
- CPR/AED Certification
Responsibilities
Your shifts will encompass a variety of assignments including but not limited to:
- Providing a warm welcome to all guests, member check-ins and club tours
- Cleaning and club maintenance
- Answering phones, and servicing members
- Assisting in membership sales, food and beverage sales, and opening/closing POS drawer, completing opening/closing gym checklist
- Participating in meetings and club events
The Location
SIR Fitness is based in Orange County, California and our six franchise locations include Crunch Garden Grove, Crunch Huntington Beach, Crunch Fountain Valley, Crunch Tustin, Crunch San Clemente and Crunch Vista. Our clubs are filled with the best strength and cardio equipment in the industry, including a functional training zone with turf, olympic lifting platforms, group fitness studio, and tons of machines and free weights. We’re also proud to offer a Relax and Recover zone with hydromassage beds, tanning booths, and lounge. Some clubs also feature state of the art cycle studios, 3D body scanner and sauna. Our gyms also offer personal training and nutrition coaching, group fitness classes, and HIIT Zone classes.
Why Should You Apply?
- Can you imagine actually having FUN at work? Meet new people, encourage members, all while developing your sales and customer service skills
- Compete with your teammates while inspiring others on their fitness journey
- Be a part of a growing company with career advancement opportunities
- Conveniently enjoy the gym, classes and recovery zone before and after shifts
Join our team today!
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