What are the responsibilities and job description for the Member Service Representative position at Crunch - SIR Fitness LLC.?
Benefits : Company parties
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
Member Service Representative
HIGHLIGHTS
FREE gym membership with all the amenities : Personal training, group fitness classes, hydromassage, tanning, unlimited gym access!
Lively environment, versatile assignments, competitive atmosphere
Room for growth
Professional training and development
PT sales commission
Would you like to work in a fun, high energy, gym environment, where you can develop sales and customer service skills with a supportive and positive culture? Encourage members, greet new guests, and compete with your teammates. You’ll never be bored with a variety of duties during your shift, and lots of fun fitness perks during your off time.
Welcome to Crunch Fitness!
We are a growing fitness franchise based in Southern California, that offers its employees state-of-the-art workout facilities, free membership, gym perks at over 400 Crunch locations, sales training, and room to grow within the company.
The Company
Crunch Fitness is a no judgement zone where people from every background can join a community of positivity, energy, and fun-filled goal crushing! We are famous for our colorful personality and kickass group training programs.
We are proud to be known for the great care we take with clients and employees alike.
While we believe in the power of fitness to improve lives, we also know exercise is hard work and everyone can use a little more motivation. So we’ve fused fitness and entertainment so that we can make serious exercise fun.
The Position
We’re looking for a gregarious greeter and friendly, front desk fitness enthusiast, eager to care for our beautiful facility and serve our awesome Crunch members.
Requirements
MUST be out-going, enthusiastic, coachable, and full of energy!
Must have a passion for fitness and helping others
Preferred customer service, sales, and / or hospitality experience
MSRs are expected to work 3 shifts per week, generally lasting around 4.5 hours each.
CPR / AED Certification
Responsibilities
Your shifts will encompass a variety of assignments including but not limited to :
Providing a warm welcome to all guests, delivering the friendliest member check-ins, and giving fun, informative, and results focused club tours
Cleaning and club maintenance
Answering phones, and providing excellent customer service to all members
Assisting in membership sales, food and beverage sales, and opening / closing POS drawer, completing opening / closing gym checklist
Participating in meetings and club events
The Location
SIR Fitness is based in Southern California and franchise locations include Garden Grove, Huntington Beach, Fountain Valley, Tustin, San Clemente, Vista, Carmel Valley, Eastlake, Oceanside, and University Square. Our clubs are filled with the best strength and cardio equipment in the industry, including a functional training zone with turf, olympic lifting platforms, group fitness studio, and tons of machines and free weights. We’re also proud to offer a Relax and Recover zone with hydromassage beds, tanning booths, and lounge. Some clubs also feature state of the art cycle studios, 3D body scanner and sauna. Our gyms also offer personal training and nutrition coaching, group fitness classes, and HIIT Zone classes.
Why Should You Apply?
Can you imagine actually having FUN at work? Meet new people, encourage members, all while developing your sales and customer service skills
Compete with your teammates while inspiring others on their fitness journey
Be a part of a growing company with career advancement opportunities
Conveniently enjoy the gym, classes and recovery zone before and after shifts
Join our team today!
