What are the responsibilities and job description for the Member Services Representative Opener position at Crunch?
Crunch Fitness is currently seeking individuals interested in beginning or building a career in the fitness industry as a Member Services Representative. We are seeking individuals who are positive, energetic, people-oriented and who have an enthusiastic passion to help others find their path to health and wellness.
Team Member Benefits
Complimentary Peak Results Gym Membership
Customer Service & Service Delivery Training specific to Crunch Franchises
Access to cross-train into other positions (group fitness instructor, personal trainer, management training)
Position Requirements
Must have open availability for early morning and midday shifts
Fluent in English (bilingual in Vietnamese or Spanish is a bonus)
Proficient reading and writing skills
Computer Skills
Current CPR AED certification
Special Skills
Energetic and engaging personality
Passion to help other people achieve and maintain health & fitness goals
Strong verbal communication & customer service skills
Key Responsibilities
Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.
Set the tone for a stellar first impression by displaying a helpful and engaging Front Desk atmosphere
Check-in and greet all members & guests with a smile and friendly service
Facilitate guided tours and present amenity offerings to prospective members
Execute membership sales to meet established sales goals and commission percentages
Promote products, services, and special events on a consistent basis
Operate Point-of-Sale system and be proficient in onsite technology
Know club facility, services, and schedules
Maintain a clean and organized work area and fitness floor
Maintain and uphold company policies and procedures
Maintain a professional disposition at all times
Team Member Benefits
Complimentary Peak Results Gym Membership
Customer Service & Service Delivery Training specific to Crunch Franchises
Access to cross-train into other positions (group fitness instructor, personal trainer, management training)
Position Requirements
Must have open availability for early morning and midday shifts
Fluent in English (bilingual in Vietnamese or Spanish is a bonus)
Proficient reading and writing skills
Computer Skills
Current CPR AED certification
Special Skills
Energetic and engaging personality
Passion to help other people achieve and maintain health & fitness goals
Strong verbal communication & customer service skills
Key Responsibilities
Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.
Set the tone for a stellar first impression by displaying a helpful and engaging Front Desk atmosphere
Check-in and greet all members & guests with a smile and friendly service
Facilitate guided tours and present amenity offerings to prospective members
Execute membership sales to meet established sales goals and commission percentages
Promote products, services, and special events on a consistent basis
Operate Point-of-Sale system and be proficient in onsite technology
Know club facility, services, and schedules
Maintain a clean and organized work area and fitness floor
Maintain and uphold company policies and procedures
Maintain a professional disposition at all times
