What are the responsibilities and job description for the Senior Partner Services Engineer - DevOps position at Crunchyroll?
About Crunchyroll
WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200 countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Partner Services & Tools team provides seamless help to our external partners and internal stakeholders, ensuring an exceptional experience for all Crunchyroll fans.
We create services and tools that are focused on helping our Partners around the world integrate, test, and deploy the Crunchyroll applications and games quickly and with the highest levels of quality. We do this with tools and infrastructure that optimize the developer experience. We tie it all together with sophisticated automated testing and productivity solutions designed to support our culture of experimentation, autonomy and ownership. Our goal is to focus on delivering the best possible anime fan experience. We are looking for a creative and highly motivated individual who is excited to take on challenging projects and help drive the future of developer productivity tools. To be successful in this role, you must have a strong technical background in product development.
In this role, you will help build our Partner SRE foundations. You will partner closely with our partner teams to ensure services we deploy have sustainability and empower service owners to gain more insights about their services and domains. You will develop tools to help them prevent incidents from happening and enable them to do near real-time detection of failures and more efficient troubleshooting. You will also implement end-to-end observability and visualize the data to achieve the desired availability at scale. You will impact multiple areas of business via continuous improvement of our Partner Platform reliability.
Responsibilities
- Drive continual improvement in observability, monitoring, and scalability, with the primary goal of helping service owners and SREs gain more insight and making troubleshooting and debugging more efficient.
- Develop toolings for automation, execution, and data analysis to equip service owners and SREs to apply reliability and resilience in their services and domains.
- Discovery and fill gaps in the end-to-end reliability, all the way from Crunchyroll clients, cloud gateway, microservices to CDN, etc.
- Write and review code, develop documentation, and debug the hardest problems on some of the largest and most complex distributed systems in the world.
- Coordination, collaboration, and partnership across multiple stakeholders to implement reliability at scale.
In the role of Senior Partner Services Engineer - DevOps, you will report to the Senior Director, Partner Services and Tools.
We are considering applicants for our San Francisco, CA location.
About You
We get excited about candidates, like you, because you have...
About the Team
The Technology Partnerships team at Crunchyroll plays a pivotal role in enhancing and expanding our users' experiences. We collaborate extensively with a diverse network of device, payment, and gaming partners to broaden the reach of Crunchyroll's offerings. Our primary objective is to drive growth, open up new acquisition channels, and optimize both the scope and quality of our services. Situated at the crossroads of technology and business, we are dedicated to continually enabling experiences that delights our fans.
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks :
LifeAtCrunchyroll #LI-Hybrid
The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - San Francisco, CA$185,440—$231,800 USD
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
Service. We serve our community with humility, enabling joy and belonging for others.
Kaizen. We have a growth mindset committed to constant forward progress.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
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Salary : $185,440 - $231,800
