What are the responsibilities and job description for the Assistant General Manager (AGM) position at Crush Yard?
Overview
We are seeking a dedicated and experienced Assistant General Manager to join our team. In this role, you will support the General Manager in overseeing daily operations, ensuring exceptional guest experiences, and maintaining high standards of service. The ideal candidate will possess strong leadership skills and a background in hospitality and food service management. This position requires a proactive approach to problem-solving and the ability to manage staff effectively.
Responsibilities
- Assist in managing daily operations to ensure smooth functioning of the establishment.
- Oversee budgeting processes and financial management to achieve operational goals.
- Train, mentor, and develop staff to enhance their skills and performance.
- Conduct interviews and assist in the hiring process for new team members.
- Manage shifts effectively, ensuring adequate staffing levels and optimal service delivery.
- Monitor food management practices to maintain quality standards and compliance with health regulations.
- Collaborate with the General Manager on strategic planning and operational improvements.
- Address guest concerns promptly to ensure satisfaction and loyalty.
- Support bartending operations as needed, ensuring adherence to service standards.
Qualifications
- Proven experience in a hospitality or food service management role, preferably as an Assistant Manager.
- Strong understanding of budgeting principles and financial management within the industry.
- Excellent leadership skills with the ability to motivate and manage a diverse team.
- Experience in staff training and development, with a focus on enhancing customer service skills.
- Knowledge of food management practices and health regulations is essential.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Previous experience in bartending is a plus but not required.
- Excellent communication skills, both verbal and written, are necessary for effective interaction with staff and guests.
- Sundays Required
Join us in creating memorable experiences for our guests while fostering a positive work environment for our team!
Job Type: Full-time
Pay: From $52,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Paid training
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Relocate:
- Kissimmee, FL 34747: Relocate before starting work (Required)
Work Location: In person
Salary : $52,000