Demo

Senior Manager, Cloud Operations

Crusoe
San Francisco, CA Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About Crusoe

Crusoe is at the forefront of expanding hyperscale AI data center infrastructure and is actively doing so in Abilene, Texas and beyond. We have an opportunity for motivated construction professionals to be at the forefront of leading generational construction projects that will support our country’s efforts to remain the global leader in AI technology.

At Crusoe, you'll drive meaningful innovation, make a tangible impact, and join a team that is setting the pace for the development of responsible, transformative AI infrastructure at global scale.

About This Role :

The Sr. Manager, Cloud Operations will lead the operational strategy and execution for Crusoe.ai’s cloud infrastructure platform. You will oversee a team responsible for ensuring the reliability, scalability, and performance of Crusoe’s cloud systems. This role requires a mix of hands-on technical expertise and strategic leadership to drive operational excellence, enhance system resilience, and support our mission of providing cutting-edge, environmentally sustainable AI infrastructure.

This is a full-time role based in our vibrant San Francisco office, offering the opportunity to collaborate in person with a dynamic team five days a week. The role includes up to 20% domestic travel, providing opportunities to engage with our cloud operations and data center teams nationwide.

A Day in the Life

Lead and mentor a team of Data Center Technicians responsible for managing Crusoe’s cloud infrastructure and operations

Develop and execute strategies to improve the performance, reliability, and scalability of Crusoe’s cloud platform

Partner with Site Reliability Engineering to implement best practices and to enhance system uptime and performance

Monitor and analyze system performance metrics to identify areas for improvement and drive data-driven decision-making

Oversee incident response processes, ensuring timely resolution of cloud system issues while minimizing customer impact

Develop and refine incident management protocols to enhance operational resilience

Drive the automation of cloud operations, including deployment pipelines, monitoring, and alerting systems

Optimize cloud infrastructure costs while maintaining high performance and reliability.

key initiatives

You Will Thrive in This Role If You Have :

Leadership experience in cloud operations or infrastructure management, preferably at hyperscale data centers

Professional experience, and ideally a Bachelor’s degree in Computer Science, Information Technology, or a related field

Expertise in cloud architecture, system design, and operational best practices.

Strong understanding of networking, storage, and security in cloud environments

Proven ability to lead and develop high-performing technical teams

Exceptional communication skills, with the ability to convey complex technical information to diverse audiences

Demonstrated ability to resolve complex operational challenges and implement innovative solutions to improve efficiency and reliability

Benefits :

Industry competitive pay

Restricted Stock Units in a fast-growing, well-funded technology company

Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

Employer contributions to HSA accounts

Paid Parental Leave

Paid life insurance, short-term and long-term disability

Teladoc

401(k) with a 100% match up to 4% of salary

Generous paid time off and holiday schedule

Cell phone reimbursement

Tuition reimbursement

Subscription to the Calm app

MetLife Legal

Company paid commuter benefit; $100 per pay period

Compensation Range : Compensation will be paid in the range of $175,000 - $250,000 base salary. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex / gender, sexual preference / orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Salary : $175,000 - $250,000

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