What are the responsibilities and job description for the Technical Trainer (Contractor) position at Crusoe?
Job Description
Job Description
Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.
Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.
About the Role :
The purpose of this contractor position is to contribute to the broader initiatives of our IT Operations department by providing technical training to employees of Crusoe’s manufacturing arm. This role is ideal for a training professional with strong technical and analytical skills, and in-person and virtual training delivery abilities. The IT Operations team is dynamic and collaborates across various departments, making it a wonderful fit for someone with excellent interpersonal skills and a flexible, adaptive mindset. Much of this role will be supporting the training needs of our Tulsa, Arvada, and Ponchatoula manufacturing facilities staff, from line workers to senior management, and additional responsibilities assigned as needed. Travel required.
A Day In The Life :
Providing In-person and virtual training on Acumatica (our Manufacturing ERP) to fabrication workers and office employees at our manufacturing facilities
Develop, provide, and manage training programs for Google Workplace apps, Macbooks, and other software and hardware in the Crusoe tech stack
Training needs gathering and analysis for our manufacturing branch through interaction and
interviews with learners and end users
Training, training material, and eLearning design and creation to meet those needs
Program Administration : Support all things IT Operations Training, including event setup,
tracking, user and learner management, and more
Deliver engaging, hands-on training sessions for a variety of end users, adapting content to
the unique learning styles of fabrication workers, technicians, and office staff
Provide support through follow-up sessions to address questions or additional learning
needs that arise post-training
Coordinate with site managers and team leads to schedule training sessions that best fit
production and operations timelines
Design and update interactive training materials, such as step-by-step guides, eLearning
modules, and videos, to support consistent knowledge across the manufacturing
department
Act as the go-to IT training resource for employees, solving real-time technical issues and
helping users navigate new tools confidently
Set up, manage, and track attendance and engagement in training sessions using the
Workramp learning management system (LMS)
Gather feedback through surveys, polls, and direct conversations to assess training
effectiveness and identify areas for improvement
Work closely with IT and department leads to understand upcoming software changes and
prepare preemptive training materials
Regularly update training content to stay current with new software releases, equipment
upgrades, and department best practices
Maintain and troubleshoot technology setups in training rooms to ensure smooth sessions
without technical disruptions
Analyze user data from training sessions to identify knowledge gaps or recurring technical
challenges
Communicate training schedules, updates, and tech tips to staff through email, chat groups,
or employee dashboards
Collaborate with other departments, such as HR and compliance, to ensure training meets
organizational and regulatory standards
Assist in the on-boarding process for new hires, helping them quickly familiarize themselves
with the required tech tools
Manage a library of digital training resources, ensuring they are accessible and updated for
easy reference by employees
Prepare and distribute end-user documentation, including quick-reference sheets and
troubleshooting guides, customized to the needs of each manufacturing location
Attend weekly meetings with the IT Ops team to discuss department initiatives, update team members on training progress, and share learner feedback
Research and recommend innovative training delivery methods to enhance the user
experience and streamline learning outcomes
You Will Thrive In This Role If You Have :
A Masters in an instructional design or training related field and 2 years experience, or
bachelors in those fields with 4 years experience in training and instructional design.
Similar experience with either Workramp or multiple other LMS’s
You are personable with learners from a variety of backgrounds and able to explain technical
concepts and skills in a variety of easy-to-understand ways
Communicates with Clarity : Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Keeps the team well-informed; conveys information clearly, concisely, and professionally when speaking or
writing
Manages Complexity : Makes sense of complex, high quantity, and sometimes contradictory
information to effectively solve problems. For example, quickly determines the most critical
- data and focuses analysis there; recognizes even subtle symptoms that indicate problems;
probes deeply for root causes; uses systematic problem-solving methods well
Technically Savvy : Anticipates and adopts innovations in business-building digital and
technology applications. For example, investigates technologies to learn some cutting-edge
best practices. Do you have favorite training technologies you use?
Plans and Aligns : Plans and prioritizes work to meet commitments aligned with
organizational and team goals. Takes initiative and steps to reduce bottlenecks and speed
up the work
Enjoys being a part of a new and ever-growing department and organization; high energy and enthusiasm welcomed and personal initiative encouraged.
Ability to pass a background check
Compensation
Compensation will be paid at $50 / hour.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex / gender, sexual preference / orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Salary : $50
