What are the responsibilities and job description for the Service Management Lead - Commercial Windows Cleaning position at Crystal Clean Windows & Midwest Vertical?
You must have a minimum of 2 years of supervisory or management role.
We are looking fora team oriented Manager & Project Lead for our commercial crew team that services commercial building in Ames, Des Moines & Cedar Rapids.
Our target is simple... to find the best to join us in being the best in our state in our industry.
Come work for Crystal Clean Windows. We are making making happy customers with clean windows and building exteriors in a professional manner that impresses. We are a trusted team of professionals in our trade, performing a thoughtfully designed service with a competency of skill and safety unmatched. Working every week to our clients satisfaction.
This is a good fit if you enjoy:
- working outdoors part of the day
- working with your hands and seeing the final results
- motivating, planning, and organizing a small team
- work at various sites through out the week
- make contact with clients rountinely
- report weekly results of performance of the service and team
- growing with a small business expecting 20% growth annually
- strategizing on company culture and performing service at 5 star level
Qualities we are looking for in our perfect candidate to follow our core values:
- Deliver 5-star Class Service – Exceeding Every Customer’s Expectations
- Personal appearance and hygiene are well kept
- Demonstrate the highest level of Integrity – doing right even when no one is watching
- Value others input - all for one and one for all
- Create new methods and tools to make the work faster, better and look good doing it
- Safety is a skill that keeps able and equipped for the next day
- Value working with 19-year-olds to 28-years-old predominantly (all ages are welcomed)
Whether you have a college degree or not this is a place that values your work experience, skills, and aptitude.
What you can expect:
- A caring company culture where you find yourself developing friendship with co-workers
- Great pay based on salary and performance bonuses both
- Opportunity to grow with a company that is realizing 20% growth annually
About the role:
- Leading in providing 5-star service to each client
- 20 hours of production field work weekly with your team at jobsites
- Field checks on Service techs for quality and coaching
- Client check ins and relations
- Large commercial projects planning and management
- Conducting vehicle maintenance programs
- Service tech training and coaching
- Assist in hiring Service Techs
- Assist Service Techs in morning preparations of vehicles and equipment
- Assisting in quoting preparations
- Plus other duties assigned by management
Requirements:
- 1 year of experience in assisting managing or managing
- 2 years in a field work of window cleaning, or construction, or any type of construction type of services, or maintenance services, or detailing services, or engineering services. Other fields to work will also be considered.
- Experience working indoors and outdoors through all season of the year
- Positive communicator with great integrity
- Requires agility and reasonable amount of strength
- Ability to work at heights with ladders and lifts and to at minimum learn to be knowledgeable regarding our rope access work
- Monday through Friday workdays, with occasional Saturdays (limited amount) in our busiest months of May, June, October.
Starting Compensation:
- $60,000 - $70,000
- Added Monthly performance pay ($200 - $1000)
- $150 monthly wellness check to spend on anything related to wellness
Benefits:
- $150 monthly wellness check to spend on anything related to wellness
- 10 days PTO first 2 years, 15 days the 3rdyear
- Employer supplied IRA with company match of 3%
- Monthly Performance based bonuses
Perks:
- monthly crew lunch
- daily breakfast starters,
- uniforms and shoes paid for by company
- weight gym in shop
Job Type: Full-time
Pay: $4,300.00 - $6,000.00 per month
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Day shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- supervising: 2 years (Required)
Work Location: In person
Salary : $4,300 - $6,000