What are the responsibilities and job description for the Regional Field Service Sales Manager position at Crystal Clean?
Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
Purpose
This position will supervise the overall operation of the field services department for their defined territory. This position will coordinate and manage the resources to successfully carry out field services jobs. This includes but is not limited to coordinating, implementing and/or performing service for system equipment installation, checkout, maintenance, and repairs. This position works with established SOP’s (Standard Operating Procedures) with specific safety and environmental policies as stated by Field Services Management, EH&S, and Branch Manager.
Essential Duties
Purpose
This position will supervise the overall operation of the field services department for their defined territory. This position will coordinate and manage the resources to successfully carry out field services jobs. This includes but is not limited to coordinating, implementing and/or performing service for system equipment installation, checkout, maintenance, and repairs. This position works with established SOP’s (Standard Operating Procedures) with specific safety and environmental policies as stated by Field Services Management, EH&S, and Branch Manager.
Essential Duties
- Deliver excellent customer service to internal and external customers
- Ensures operations are done safely and in compliance with local, state and federal regulations
- Responsible for managing and training new employees as needed to ensure safety, efficiency and profitability
- Ensures all employees are properly trained and equipped with the necessary tools to be successful
- Compiles and analyses various reports for decision making, management reporting and compliance
- Responsible for departmental budget and business plan for functional area
- Actively works with sales personnel to develop costs and operation plans of execution for potential Field Service projects; responsibility for completing the projects on the defined cost basis is a fundamental and vital aspect of the position.
- Identifies resource needs and provides justification
- Troubleshoots and resolves complex problems
- Other duties as assigned
- Computer skills including Microsoft Office Suite
- Able to supervise and lead employees
- Effective communication, both oral & written
- Ability to provide external sales support to existing direct sales representatives and customer.
- 5 years of related experience required
- Previous management experience with budgetary and profit & loss (P&L) responsibility preferred
- Proven ability to lead others required
- High School diploma or equivalent required
- Bachelor’s Degree preferred
- Physical including drug & alcohol screening
- Background check in accordance with local laws and regulations
- Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
- Frequent lifting of materials that typically weigh 54-80lbs
- Frequent pushing/pulling of 16-55 gallon drums or larger containers of waste/product using CC-approved equipment for safe material handling, drum weight may exceed 400lbs
- Frequent lifting of hoses weighing up to 55lbs.
- Frequent climbing of ladders to access approved waste streams
- Occasionally pulling/dragging of hoses weighing up to 55lbs each
- Frequent lifting of grates, manhole covers, and other plates to access approved waste streams
- All applicants must pass the pre-employment physical including drug & alcohol screening