What are the responsibilities and job description for the Executive Director position at Crystal Creek Senior Living?
Responsibilities/Qualifications
Notification of New Management – Exciting Opportunities at Crystal Creek!
We are thrilled to announce that Crystal Creek Senior Living Community is under new management! With fresh leadership and a renewed commitment to excellence, we are excited to continue fostering a warm, caring, and vibrant environment for both our residents and staff.
We are seeking an experienced and dedicated Executive Director to lead our Senior Living Facility. As the Executive Director, you will be responsible for the overall management, strategic direction, and day-to-day operations of the facility. You will play a critical role in ensuring the well-being and satisfaction of our senior residents while maintaining a high standard of care and service excellence. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure the maximization of revenue and our market position.
ESSENTIAL DUTIES:
- Provide visionary leadership to the facility staff, fostering a positive and collaborative work environment.
- Ensure that all residents receive personalized care plans and services that meet their physical, emotional, and social needs.
- Build positive relationships with residents, their families, and the local community, while executing marketing and outreach initiatives to attract new residents.
- Oversee the recruitment, training, and development of a skilled and compassionate team. These responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance.
- Develop a thorough working knowledge of state regulations, policies, and procedures dictated for residents; ensure compliance.
- Maintain accurate residents’ records and documentation to meet regulatory requirements.
- Set and monitor performance standards to ensure the highest level of resident care, and ensure the community follows OSHA requirements.
- Develop and manage the facility's annual budget, controlling expenses while optimizing revenue streams and implementing cost-effective strategies to maintain the financial health of the facility.
- Review monthly financial statements and implement plans of action for deficiencies.
- Functional knowledge of all operating programs including memory care, clinical, dining, and social programs.
- Oversee facility maintenance and renovations to ensure a comfortable and welcoming living space.
EXPERIENCE AND QUALIFICATIONS:
- College's degree in Healthcare Administration, Business Management, or a related field preferred.
- Proven experience in senior living facility management or a similar healthcare leadership role, including hiring, coaching, performance management, and daily operations supervision.
- Strong knowledge of healthcare regulations, senior care best practices, and financial management.
- Exceptional leadership, interpersonal, communication, organizational, and time management skills.
- Ability to make strategic decisions, adapt to changing circumstances, and delegate responsibilities to the appropriate individuals.
- Excellent written verbal and computer skills for effective communication and the ability to facilitate small group presentations.
- Ability to work weekends, evenings, and flexible hours as needed for resident care/services, must be available to our customers at peak service times and as needed.
BENEFITS:
- Medical, dental, and vision insurance.
- Paid time off.
- Access to 401k options.
- Employee Recognition events.
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