Logistics Operator

Logistics Operator

1 year contract with opportunity for extension

Pay range : $20 - $23 / hr

Location : Onsite, Plano TX

Responsibilities :

• Ensure SOP compliance, make updates as needed, and uphold best practices to meet customer needs
• Manage cargo booking, tracking, and updates across FCL, LCL, FTL, LTL, air, and parcel shipments
• Deliver comprehensive customer service from booking through to timely delivery
• Coordinate daily with customers, carriers, and internal teams to maintain seamless communication
• Maintain accurate and accessible account documentation for team use
• Increase customer satisfaction and business volume through consistent, proactive contact
• Identify account issues and collaborate with management to develop solutions
• Analyze service and cost data to support business improvement recommendations
• Implement process improvements as needed, ensuring data accuracy in Cello and related systems
• Generate reports (e.g., service failure, claim, P&L) as required and monitor trends for action

Requirements / Qualifications :

Pay range is $20 - $23 per hour with full benefits available, including paid time off, medical / dental / vision / life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE :

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

For more information regarding our Privacy Policy, please visit crystalequation.com / privacy.

Salary : $20 - $23