What are the responsibilities and job description for the Returns and Reverse Operation Supervisor position at Crystal Equation Corporation?
Job Summary
Crystal Equation Corporation is seeking a highly skilled Warehouse Return Supervisor to join our team. The successful candidate will be responsible for overseeing the returns process, ensuring timely and accurate processing, and maintaining a high level of customer satisfaction.
Key Responsibilities
- Manage daily warehouse operations, ensuring efficient use of resources and meeting productivity standards
- Oversee the returns process, including receipt, inspection, and resolution of issues
- Develop and implement strategies to improve efficiency and reduce costs
- Maintain accurate records and reports, providing insights into inventory levels and operational performance
Requirements and Qualifications
- 3 years of experience in logistics operations or a similar supervisory role
- High School Diploma or equivalent required; Bachelor's degree preferred
- Proficient knowledge of Microsoft Office applications, including Excel, PowerPoint, and Word
- Minimum 3 years of leadership experience in returns/reverse operations
- Excellent analytical and problem-solving skills, with ability to work independently and as part of a team
About Us
We are a dynamic company committed to empowering people and advancing technology initiatives. Our goal is to build trust through innovative solutions and exceptional service.