What are the responsibilities and job description for the Front Desk Receptionist position at Crystal Lake Clinic?
Job Overview
We are seeking an Individual with an upbeat personality and great customer service skills to fill our full-time Front Desk Medical Receptionist position. This individual will be the first point of contact for our patients and visitors. This role is essential in creating a welcoming atmosphere and ensuring an efficient work flow. The ideal candidate will possess excellent communication skills, a strong attention to detail, be a great team player, and have the ability to multitask in a fast-paced environment. Applicants must also have reliable transportation, as all staff are required to assist with coverage occasionally in other Crystal Lake Clinic locations; mileage reimbursement is available.
Duties Include:
- Greet and assist patients/visitors in a professional and courteous manner.
- Manage incoming calls, emails, and correspondence efficiently.
- Schedule appointments
- Perform data entry tasks accurately, ensuring all information is up-to-date.
- Scanning and electronically filing documents.
- Insurance Verifications and collecting of Copayments/balances
- Maintain cleanliness and organization of the front desk area.
- Support other staff members with a teamwork mentality
- Ensure confidentiality of sensitive information at all times.
We look forward to welcoming a dedicated Front Desk Receptionist who will contribute positively to our team and provide exceptional customer service to our community! We offer a competitive wage, and a great benefit package of health insurance, dental and optical insurance options, life insurance, paid vacation, monthly incentive bonuses, and more.
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Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Experience:
- Typing/Data Entry: 2 years (Required)
- Customer Service: 2 years (Required)
- Medical terminology: 1 year (Preferred)
- Front Desk Reception: 2 years (Preferred)
Ability to Commute:
- Manistee, MI 49660 (Required)
Ability to Relocate:
- Manistee, MI 49660: Relocate before starting work (Required)
Work Location: In person
Salary : $16
