Administrative Assistant - Senior Leadership Team

Crystal Mountain is the Pacific North West’s premier destination for skiers, snowboarders, and summer adventurers. We are part of Alterra Mountain Company which consists of some of the world’s most aspirational brands.  

A career with Crystal Mountain is more than what you do today; it is being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. 

We are here to shape the future of mountain adventure. 

We Cultivate Collaboration 

We Honor Authenticity 
We Prioritize Purpose 

We Embrace Empowerment 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.  

POSITION SUMMARY  

Providing support to our Senior Leadership Team, this role requires exceptional communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The Administrative Assistant will be responsible for calendar management, meeting coordination, travel planning, and confidential administrative support, while also serving as a key liaison between the leadership team and internal and external stakeholders. This person must be resourceful, discreet, and thrive in a dynamic, high-level executive setting. 

ESSENTIAL DUTIES 

• Manage complex calendars for multiple senior leaders, including scheduling meetings, appointments, and travel. 

• Coordinate internal and external meetings, ensuring clear agendas, materials, and follow-up actions are prepared and tracked. 

• Handle travel arrangements, including flights, accommodations, ground transportation, and itineraries. 

• Prepare high-quality communications, presentations, and reports on behalf of the leadership team. 

• Serve as a liaison between executives and internal/external stakeholders, ensuring timely and professional communication. 

• Manage confidential and sensitive information with discretion and professionalism. 

• Support special projects and company events as needed. 

• Monitor and respond to emails and inquiries, prioritizing urgent matters and ensuring appropriate follow-up. 

• Maintain and organize executive files, documents, and records. 

• Anticipate needs and take initiative to improve processes and workflows that support leadership effectiveness. 

QUALIFICATIONS, KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS  

• Exceptional organizational and time-management skills. 

• Strong written and verbal communication abilities. 

• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and experience with tools like Zoom, Slack, or project management platforms. 

• Proven ability to manage multiple priorities with a calm, positive, and proactive approach. 

• High level of discretion, integrity, and professionalism. 

• Ability to work independently and collaboratively as part of a team. 

EDUCATION 

• Bachelor’s degree or equivalent work experience. 

WORK EXPERIENCE 

• 5 years of experience supporting senior executives in a fast-paced environment, preferably in a resort, hospitality, or tourism setting. 

TRAVEL REQUIREMENTS  

• 0-5% Travel Required 

PHYSICAL DEMANDS AND WORKING CONDITIONS 

• Position may require occasional work on evenings, weekends, and holidays, especially during winter season.  

• The ability to work for extended periods of time sitting, bending, reaching, and speaking constantly. 

• Manual dexterity to operate a computer and other common office equipment constantly. 

• Auditory and visual ability to operate computers, phones, mobile devices, and basic office equipment constantly. 

• Ability to work for extended periods of time sitting, bending, reaching, and speaking constantly.  

• Ability to work for extended periods of time standing, walking, kneeling, pushing, and pulling occasionally.  

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of the resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of the resort to be a positive influence on the transformation of the resort and its associated lines of business.  

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Crystal Mountain Resort and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.  

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.   

Employment with Crystal Mountain Resort or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.  

This position is in Washington, and the work is in Enumclaw, WA, and employment in this position is subject to the labor and employment laws of Washington. 

Crystal Mountain, Inc., and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Crystal Mountain Inc. and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.