What are the responsibilities and job description for the Retail Associate, Part Time - Winter 24/25 position at Crystal Mountain, Inc.?
WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
BIG PEAKS, BIGGER PERKS
Employee perks:
Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Discounted friends & family day-ski vouchers (Up to 85% off)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace
Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment
Position Title: Retail Associate
Business Department: Retail
Position Reports to: Sr Retail and Rentals Manager, Retail Receiving Manager, Retail Floor Supervisor
Wage Range: $20.00 - 22.00 hourly DOE
This position is not housing eligible.
Job Summary
The retail associate provides an engaging customer experience through friendly and efficient service. Demonstrates excellent customer service, provides product knowledge to the customer, and maintains store appearance.
Job Requirements:
Provide customer service by greeting and communicating with guests, answering phones, and performing all POS transactions efficiently.
Maximize sales opportunities by restocking as needed, correctly merchandising product, providing input about inventory levels, and attending store clinics to obtain product knowledge.
Contributes to a safe work environment by following safety practices and keeping the overall store appearance clean, and orderly.
Contributes a consistent and smooth flow of operations by informing supervisor about supply needs and internal problems.
Complete daily opening and closing procedures and daily duties provided by manager and/or supervisor.
PHYSICAL DEMANDS AND WORKING CONDITIONS-
This position is required to work evenings, weekends and holidays while in operation.
Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
Salary : $20 - $22
