What are the responsibilities and job description for the Ski & Bag Valet, PT Mon-Wed - Winter 24/25 position at Crystal Mountain, Inc.?
WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
BIG PEAKS, BIGGER PERKS
Employee perks:
Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Discounted friends & family day-ski vouchers (Up to 85% off)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace
Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment
Position Title: Ski & Bag Valet
Business Unit: Rentals
Position Reports to: Rental & Retail Sr. Manager, Rental Assistant Manager, Rental Supervisor
Positions Reporting to this Role: N/A
Location: Crystal Mountain
Wage Range: $20.00 -$21.00 Tips
This position is not housing eligible.
JOB SUMMARY
We are looking for energetic, outgoing individuals to join the team.
Responsible for the safety, security & maintenance of all stored customer equipment.
Keeps work area clear of snow and organized.
Carefully stores and tags customer's equipment.
Works together with Supervisor to complete the common service standards set by your manager.
Responsible for learning all aspects of the storage process and becoming a professional at what you do.
Responsible for learning about all the products being sold and making product suggestions.
Job Requirements:
Customer Service and teamwork
Knowledgeable about the products we offer
Point of sale proficiency
Maintains and waxes seasonal storage customer’s gear
Accuracy of cash handling
Maintains a clean and tidy work area
Works in unison with other departments
Handles customer issues and responsible for storage NPS scores
ESSENTIAL DUTIES
Responsible for getting storage area open and securely closed. Uses the storage and maintenance system to store customer equipment and offers highest levels of customer service. Maintains all guest inventory while providing customers with helpful information.
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
Binding certification test. (in-house testing)
Basic snowblower experience is desired
Must be able to shovel snow
Lift and move up to 40 lbs. of weight
POS operating system
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position is required to work evenings, weekends and holidays while in operation.
Able to lift, carry, or otherwise move and position a minimum of 30 pounds on an occasional basis.
Manual dexterity to operate a computer and other common office equipment on a constant basis.
Shoveling snow and keeping the sundeck clear of snow and ice
Some basic mechanical and cash handling experience is desired
Ability to work for extended periods of time standing, bending, reaching, and speaking on a constant basis.
Positive attitude with strong guest services and communication skills a must
Abides by all Crystal Mountain employment guidelines
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
Salary : $20 - $21
