What are the responsibilities and job description for the Parts Manager position at Crystal Tractor and Motorcycle Group?
We are looking to hire a full-time, motivated, Parts Manager to enhance our service team! We are willing to train the right person for the job and are looking for a team player that is positive, upbeat, and a quick learner.
What we offer :
Medical Insurance
Dental Insurance
Life and Disability Insurance
401K Plan
Holiday Pay
Get paid weekly
5 Day work week
Fourth-Generation Family owned & operated
Growth opportunities
Responsibilities :
Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Converse effectively / efficiently regarding customer parts status.
Read and understand the parts catalog when looking up and speaking to specific parts.
Answer phone calls, provide price quotes and other information to customers.
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
Provide high level service to both internal and external customers.
Pull / fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receive payment from retail customers or obtain credit authorization.
Qualifications :
High School Diploma or equivalent and prior parts sales experience required
Prior Tractor dealership experience preferred
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read / interpret safety and maintenance documents
Ability to calculate figures / amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Willing to submit to pre-employment drug screen and background check
Pay may vary based on experience
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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