What are the responsibilities and job description for the Systems Specialist III – Documentation and Process Support position at CSA Global?
Client Solution Architects (CSA) is currently seeking a highly organized Systems Specialist III to provide documentation, system support, and data management in support of MyNavy HR modernization efforts. This role focuses on managing and maintaining critical documentation, supporting process reengineering, and ensuring alignment with Department of Defense frameworks and standards. The Specialist III will play an essential role in facilitating the transition and transformation of current systems and processes.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon award/funding.
Requirements:How Role will make an impact:
- Develop, update, and maintain comprehensive documentation for MyNavy HR modernization efforts, including functional requirements, operational processes, and non-functional capabilities.
- Support the creation and validation of "As-Is" and "To-Be" process models, ensuring traceability and alignment with modernization goals.
- Assist in documenting schedules, methodologies, and business process mappings for effective project execution.
- Provide support for requirements gathering, verification, and traceability to ensure functional and data requirements align with MyNavy HR objectives.
- Assist in managing and organizing data related to systems integration and modernization activities, ensuring compliance with Business Enterprise Architecture (BEA) taxonomy and Department of Defense Architecture Framework (DODAF).
- Contribute to the preparation of reports and analyses, supporting decision-making and strategic planning.
- Collaborate with cross-functional teams to support the transition from legacy systems to modernized frameworks.
- Ensure accurate documentation and alignment of processes across multiple roles, systems, and organizations.
- Facilitate the collection and organization of information required for system improvements, operational requirements, and IT pilots.
- Participate in Integrated Product Team (IPT) sessions, in-process reviews, and working group meetings to support documentation and reporting needs.
- Prepare and distribute meeting materials, including agendas, minutes, and action items.
- Contribute to monthly and ad hoc reports detailing progress, risks, and recommendations for ongoing modernization initiatives.
- Ensure that all documentation and processes adhere to Department of Defense regulations, including DODAF and BEA standards.
- Support quality control efforts by maintaining accurate and up-to-date records of systems, processes, and project milestones.
- Assist in managing data security and compliance in alignment with Information Assurance (IA) and Computing Environment (CE) requirements.
What you’ll need to have to join our award-winning team:
- Active SECRET security clearance is required.
- Bachelor’s degree in Computer Science, Management Information Systems, or a related field.
- 6 years of experience in electronic documentation, system administration, and process support, including work with legacy and modernized systems.
- IA Contractor Training and Certification and Computing Environment (CE) certification may be required at the task order level.
- Strong understanding of documentation management, process mapping, and data organization techniques.
- Familiarity with DoD frameworks such as DODAF and BEA, and related compliance standards.
- Proficiency in tools and methodologies for managing business processes and requirements traceability.
- Excellent organizational and communication skills to support collaboration across teams and stakeholders.
What We Can Offer You:
- Compensation
- Health & Wellbeing
- We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- Personal & Professional Development
- We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
- Diversity, Inclusion & Belonging
- We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
- Benefits
- Healthcare (medical, dental, vision, prescription drugs)
- Pet Insurance
- 401(k) savings plan
- Paid Time Off (PTO)
- Holiday pay opportunities
- Basic life insurance
- AD&D insurance
- Company-paid Short-Term and Long-Term Disability
- Employee Assistance Program
- Tuition Support Options
- Identity Theft Program