What are the responsibilities and job description for the Insurance Product Manager II - Delivery - Remote position at CSAA Insurance Group?
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for an Insurance Product Manager II - Delivery -Remote. Join us and support CSAA IG in achieving our goals!
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
Your Role :
Leads the design and modernization of Product Delivery platforms across multiple distribution channels, collaborating closely with the design team and stakeholders in Technology, Product, Marketing, and Partner AAA Clubs. You will lead initiatives to simplify business processes for agents and customers, ensuring solutions meet end-user needs and preferences. Leading both user experience and underwriting to meet company targets is crucial. Together, we strive to deliver modern products, competitive pricing, and premier experiences.
Your work : Product Delivery :
- Identify and craft the strategy for Delivery platforms, developing designs for insurance products' detailed delivery through multiple channels (branch agents, call center agents, independent agents).
- Continuously understand end-user preferences and the competitive marketplace to develop relevant product features and delivery methods. Streamline processes, implement advanced technologies, and improve risk assessment methodologies.
- Assess and implement cutting-edge software and tools, including AI, machine learning, and data analytics.
- Continuously craft and improve existing CSAA IG experiences, focusing on both traditional performance measures and user feedback.
- Ensure the team has robust reporting and analytical capabilities for effective performance monitoring and organizational transparency.
Strategic Innovation and Growth :
Market Execution and Performance Management :
Collaboration :
Required Experience, Education and Skills
What would make us excited about you?
CSAA IG Careers
At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you...
Recognition : We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!Read more about what we offer and what it is like to be a part of our dynamic team at https : / / careers.csaa-insurance.aaa.com / us / en / benefits
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG : remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and / or your spam folder to ensure you don't miss important updates from us.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact [TalentAcquisition@csaa.com](mailto : TalentAcquisition@csaa.com).
As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs.
CSAA Insurance Group is an equal opportunity employer.
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Remote working / work at home options are available for this role.