Mgr Operations

Operations Manager Monday - Friday

As a CSC Operations Manager, you'll manage an efficient & dependable Installation and Collections Team while building a team culture that is supportive and collaborative. Tapping your leadership and management skills, you’ll keep our teams on track and inventory stocked, while helping strengthen customer relationships. It’s a dynamic role where you’ll find the challenge of managing a successful team rewarding at a company that supports your success in your career and life. 
 

• Supervising and providing assistance in unloading delivery trucks, moving laundry appliances, removal of packaging materials, appliance installation
• Complete customer commitments by managing team schedules for on-time service & responding promptly/compassionately to customer complaints
• Establishing a consistent team of top tier talent, managing/training staff with client-focused service, initiating long/short term goals for your team and individually
• Managing and reporting on budgets, keeping our warehouse stocked, and maintaining warehouse equipment with excellence and dependability.

• Managing Inventory, Fleet and Budgets. 

• Following through on our customer commitments by managing team schedules for on-time service and responding expeditiously and compassionately to customer complaints. 

• Building and retaining a team of Best in Class talent, managing and training on CSC processes, procedures, and client-focused service culture, and goal-setting for the team and individuals. 

• At times, working hands-on in the field assisting and training your team, which may include maintenance, repairs, installations, and customer service. 

• Training your team to keep safety top of mind so we can stay injury free and compliant with government regulations and company safety policies. 

• Supporting growth and development within your team through mentorship, training, and exposure to other services and business functions. 

• Valid Driver's License
• Ability to pass pre-employment screening

• A HS Diploma or equivalent with 7-10 years of related experience in a leadership/supervisory role, or an equivalent combination of education, training, and experience. 

• Experience with Logistics, Warehouse, Fleet, Inventory and Budget Management and Customer Service. 

• Strong communication and interpersonal skills that put people at ease and elicit action. 

• Predisposition for being well organized. 

• The ability to read and follow electrical schematics, and general knowledge of heating and cooling equipment, water heaters, pumps and boilers, building maintenance electrical, plumbing etc. 

• Specific physical demands may vary based on assigned geography or equipment including: Ability to lift to 75 pounds, push or pull up to 250 pounds, and frequently work in a variety of environmental conditions (both weather and non-weather related) plus stooping kneeling, climbing, crouching or reaching.