What are the responsibilities and job description for the Teller I position at CSE Federal Credit Union?
Teller I
Credit unions serve their local community and they invest their time, people, and resources to make their community a better place. At CSE, we aim to exceed the expectations of the members we serve and the people we work with. We strive to maintain an environment where everyone wants to bank and work.
CSE Federal Credit Union has a great opportunity for a friendly, professional, service-minded individual who thrives on building relationships with others and serving our community. At CSE, you can build a career where you can do meaningful work every day. Employees build relationships and advocate for our members. They listen, learn about their financial journey and provide recommendations for solutions to best meet their needs.
What you will do
Provide service support to members in a manner that is professional, friendly and compliant with all regulations, policies and procedures. In doing so, the Teller will recommend and refer services to Members that best fit their financial needs.
Duties include but are not limited to accepting and accurately processing all financial service transactions while maintaining responsibility for balancing a cash drawer; assisting our members with a variety of deposit-related transactions including cashing checks, applying deposits, making loan payments and updating member records; promoting the credit union through exceptional service. Tellers will use various computer applications and web-based programs to process transactions and solve problems.
What We Need from You
Ideal candidates will have a member-first attitude and value all people. Candidates must demonstrate a sense of urgency in responding to members and have a passion for delivering top-notch service. They must also be punctual, dependable and demonstrate the ability to earn trust and respect by acting with honesty and professionalism.
Additional employee expectations:
- High school diploma or GED, Associate’s degree or higher is a plus
- Previous customer service experience preferred
- Digitally savvy; ability to work with Windows PC and multiple web-based applications
- Excellent written and verbal communication skills
- Excellent interpersonal skills
- Previous customer service experience
- Flexibility to work during our business hours: 8 AM – 5 PM, M-F and 9AM – 1 PM on Saturdays
Company Benefits
A variety of benefits are available to our full-time employees. We offer competitive wages, and a generous benefit package.
- Health Insurance with Health Savings Account and Employer Deposit
- Dental Insurance
- Vision Insurance
- Employer Paid Life Insurance, Short- and Long-Term Disability Benefits
- Voluntary Benefit Program
- Life Insurance, AD&D are Available for Employee Purchase
- Other Benefits
- Structured Schedules
- Ongoing Training and Employee Development
- Free Parking
We have an excellent 401(k) program with generous employer match, paid vacation and sick time and nine paid holidays per year. We even pay you to take a day off in the month of your birthday!
We have a strong belief in giving back to the community we serve and want employees to share in those efforts. We offer paid time for staff to participate in service activities that support organizations in Stark County.
CSE Federal Credit Union is an equal opportunity employer.
All candidates must successfully pass a criminal background check and drug test.
No phone calls please.
