Demo

Member Relations Associate

CSEA
Albany, NY Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 3/24/2025

Company Overview

CSEA is New York's leading union representing nearly 300,000 members across various sectors throughout the state. Our mission is to advocate for workers' rights, provide essential services to our members, and promote social justice.

Starting Salary is $50,952.

JOB SUMMARY:
Under the supervision of the Director of Member Benefits, supports CSEA’s visibility initiatives directly to CSEA members and potential members.

ESSENTIAL JOB FUNCTIONS:
The following is a summary of basic job functions. Other duties that evolve from or are tangent to these functions may be required.
1. Develops and attends visibility events and informational programs for CSEA Locals/Units and potential organizing bargaining units statewide.
2. Represents CSEA Member Benefits at Region, Local/Unit meetings and other CSEA-sponsored events. Presents information in large and small group settings and in one-on-one member contacts.
3. Responds to concerns from rank and file members, activists and elected leadership and staff, makes referrals to other CSEA Departments.
4. Distributes and disseminates member publications and/or other union publications for internal visibility and external organizing campaigns.
5. Prepares reports/statistics on member contacts, benefit usage and problem identification and resolution and other reports as needed.
6. Performs other duties as assigned.
7. Significant travel expected.

MINIMUM QUALIFICATIONS:
High School Diploma or Equivalency Certificate
AND
Three years of satisfactory responsible business experience, preferably in a labor union environment, which must have involved extensive public contact.
OR
Graduation from a recognized college or university from a four year course for which a Bachelor's Degree is granted; or from a recognized school of labor relations.
OR
A satisfactory equivalent combination of the foregoing training, education and experience as determined by CSEA.
Must become proficient in the use of appropriate computer software and hardware and have strong public speaking skills.

NOTE: Candidates must posses a valid New York State driver's license and have a car available for business use in order to be appointed.

Promotion to Member Relations Associate Grade 11 is contingent upon two (2) years of satisfactory performance at Member Relations Associate Grade 10 as determined by the Director.

Promotion to Member Relations Associate Grade 12 is contingent upon two (2) years of satisfactory performance at Member Relations Associate Grade 11 as determined by the Director.

Job Type: Full-time

Pay: $50,952.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Shift:

  • Day shift

Ability to Relocate:

  • Albany, NY 12210: Relocate before starting work (Required)

Work Location: In person

Salary : $50,952

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