Enterprise Account Director, CX

Description : Hi, I'm Amy, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.We are looking for an Enterprise Account Director who will : Generate new sales and add-on sales revenue through the creation of unique and compelling value propositions, messaging and positioning documents, and presentations that align CSG with our customers' go-to-market strategies and that position CSG as the preferred provider in our target markets.Identify opportunities within new and existing account bases to increase bookings and revenue through the sale of both products and services while ensuring customer service levels are met.Assist management in the development of regional sales plans and strategies and is responsible for the creation of account and pursuit plans for assigned opportunities.Recognize as an advanced individual contributor. Subject matter expert with additional experience and / or education in the field.Design and implement strategies that enhance business performance in CSG's target markets within new and existing account bases. Demonstrate thought leadership in the creation of effective strategies that will overcome significant objections and successfully secure significant customer investments in CSG products and services.Through prospecting, cold calling, and relationship building, create and manage sales opportunities within new and existing accounts and work collaboratively with internal resources as needed to close new business and ensure successful implementation to the customer.Teach customers unique insights about how our products can help them compete in the marketplace and deliver ROI, tailor messaging to each decision-maker across the organization, and influence the sales process while overcoming objections and customer aversion. Develop advocates and relationships across the customer organization that can assist with building consensus on behalf of CSG.Lead the sales process to include the following activities : Creation, presentation and sales of a complete value proposition for CSG solutionsNegotiation of pricing and contractual termsDevelopment, writing, and delivery of sales proposals from initial inquiries and RFXs through the final negotiation of a commercial agreement.Management of pursuit team including internal stakeholders, subject matter experts and third party partners.Track economic and industry trends as well as competitive threats and understand their implications on CSG's target markets and existing customer base. Share knowledge and insights with both internal and external colleagues.Is this opportunity right for you? We are looking for candidates who have : Minimum of 7 years of formal field sales experience within CSG's target marketsAbility to identify, qualify, and prioritize prospects with demonstrated results while leveraging SMEs to gain credibility with key prospectsExecutive level presence with the maturity and strategic planning experience to lead large, complex sales opportunitiesAbility to assess a difficult or complex situation and quickly formulate the correct solutionAdvanced verbal and written communication skills with the ability to influence and negotiate complex sales dealsDriven by the desire to achieve / exceed sales quotasProven track record as a change manager and adept at building high-performance partnerships while driving transformational breakthroughs within target accountsSelf-motivated and driven with a sales hunter mentalityImpactAlways help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.IntegrityDo what's right for our customers and our people while being authentic. We treat everyone with trust and respect - that's just who we are.InspirationBe bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.#J-18808-Ljbffr