What are the responsibilities and job description for the Human Resources Manager position at CSG Managed Services Group, Inc. (Nevada Corp)?
Human Resources Manager
Position Summary
We are seeking a dynamic Human Resources Manager to lead talent acquisition, HR functions, and office management to support our expanding market in Las Vegas. This critical role ensures seamless recruitment processes, efficient HR administration, and smooth office operations to support our growth. The ideal candidate will bring a strong background in talent acquisition, human resources, and office management, coupled with outstanding leadership and organizational abilities to drive our team’s success.
Physical Demands/Environmental Factors:
CSG Managed Services Group, Inc. (Nevada Corp) specializes in providing cleaning and related services to a variety of industry facilities throughout the Southwestern United States. These include hotels/resorts, multi-family housing, office, retail, universities, and city-owned municipalities. We adhere to our core values of customer focus, continuous improvement, integrity, and communication in every aspect of our business. From servicing our clients' premiere facilities to treating our employees with dignity, we believe that quality and commitment to excellence exemplify our business.
CSG takes enormous pride in our dedication to both employee and facility safety. We believe strongly in protecting the safety of employees, co-workers, customers, our customers’ clients, and their surrounding community.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Información Adicional:
Compensation Salary Range: $65,000 - $68,000 Full-time Exempt
Position Summary
We are seeking a dynamic Human Resources Manager to lead talent acquisition, HR functions, and office management to support our expanding market in Las Vegas. This critical role ensures seamless recruitment processes, efficient HR administration, and smooth office operations to support our growth. The ideal candidate will bring a strong background in talent acquisition, human resources, and office management, coupled with outstanding leadership and organizational abilities to drive our team’s success.
Key Responsibilities
- Lead the hiring process, including job postings, candidate screening, interviews, and onboarding to fulfill staffing needs promptly.
- Maintain a robust pipeline of qualified candidates to respond quickly to clients’ requests.
- Collaborate with Account Managers and VPs to address recruitment requirements and staffing strategies.
- Ensure compliance with all CSG company policies, employment laws, and safety protocols.
- Oversee HR functions, such as processing new hire paperwork, completing I-9 verifications, PAFs, and other tasks.
- Address team member concerns and resolve issues promptly or seek support from the appropriate department at corporate office.
- Conduct basic orientations and training on company policies, time-keeping, safety procedures, and compliance standards.
- Provide and track uniforms, instructions on timekeeping apps, and team member photos for ID badges
- Oversee administrative functions of the Las Vegas office, including managing office supplies, uniform inventory, and equipment.
- Schedule and coordinate meetings, interviews, and appointments to support TA/HR tasks in NV.
- Supervise the office TA/staff, if applicable.
- Prepare and submit reports on office activity, and staffing levels.
- Coordinate facility maintenance requests and liaise with vendors for office-related services.
- Manage incoming and outgoing communications, including emails, phone calls, and correspondence.
- Serve as the main point of contact for all administrative, TA and HR in the Las Vegas region.
- Actively participate in required meetings, including Talent Acquisition, HR, Safety Council, and Business Development Council, etc.
- Foster open communication with Management, Talent Acquisition, Human Resources, Safety, and Marketing departments to address any issues or updates.
- Provide guidance and support to new staff members on hotel policies, grooming standards, safety protocols, and timekeeping procedures.
- Create a positive work environment that enhances employee morale and retention.
- Act as a role model and mentor, promoting a culture of professionalism and excellence in alignment with CSG Mission and core values.
- Other duties as assigned
Knowledge/Critical Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- High school diploma or equivalent required. Bachelor’s degree preferred.
- Minimum of 3 years of combined experience in hospitality, Talent Acquisition, HR, and office management within the hospitality industry.
- Strong organizational, multitasking, and problem-solving skills.
- Excellent verbal and written communication abilities.
- Proficient in using ATS platforms like Workwave.
- Knowledge of labor laws, and HR best practices.
- Proficient in Microsoft Teams and Office 365 Suite.
- Bilingual in Spanish required.
- Must pass a background check.
Physical Demands/Environmental Factors:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to operate and use janitorial tools, equipment, and cleaning chemicals
- Ability to handle heavy equipment and machinery and be able to stand for long periods of time
- Be able to work in internal/external environments
- Available to work weekends and/ or holidays as required
- Must be able to perform physical activities such as lifting, walking, stooping, handling, and moving objects up to 25 lbs.
CSG Managed Services Group, Inc. (Nevada Corp) specializes in providing cleaning and related services to a variety of industry facilities throughout the Southwestern United States. These include hotels/resorts, multi-family housing, office, retail, universities, and city-owned municipalities. We adhere to our core values of customer focus, continuous improvement, integrity, and communication in every aspect of our business. From servicing our clients' premiere facilities to treating our employees with dignity, we believe that quality and commitment to excellence exemplify our business.
CSG takes enormous pride in our dedication to both employee and facility safety. We believe strongly in protecting the safety of employees, co-workers, customers, our customers’ clients, and their surrounding community.
CSG offers competitive wages and a comprehensive packet of benefits. We strive to not only be fair and honest in all of our dealings but also to set a standard that sets us apart.
Become a CSG team member!
CSG Managed Services Group, Inc. (Nevada Corp) se especializa en proporcionar servicios de limpieza y relacionados a una variedad de instalaciones de la industria en todo el suroeste de los Estados Unidos. Estos incluyen hoteles / resorts, viviendas multifamiliares, oficinas, tiendas, universidades y municipios propiedad de la ciudad. Nos adherimos a nuestros valores fundamentales de enfoque en el cliente, mejora continua, integridad y comunicación en todos los aspectos de nuestro negocio. Desde el servicio de las instalaciones de primer nivel de nuestros clientes hasta el tratamiento de nuestros empleados con dignidad y respeto, creemos que la calidad y el compromiso a la excelencia
CSG se enorgullece enormemente de nuestra dedicación tanto a la seguridad de los empleados como de las instalaciones. Creemos firmemente en la protección de la seguridad de los empleados, compañeros de trabajo, clientes, clientes de nuestros clientes y su comunidad circundante.
CSG ofrece salarios competitivos y un paquete integral de beneficios. Nos esforzamos no solo por ser justos y honestos en todos nuestros tratos, sino también por establecer un estándar que nos diferencie.
¡Conviértete en miembro del equipo de CSG!
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Critical features of this job are described under the previous headings. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description does not list all the duties of the job. You may be asked by supervisors to perform other nonessential assignments and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
CSG Managed Services Group is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or based on disability.
Información Adicional:
Las características críticas de este trabajo se describen en los encabezados anteriores. Pueden estar sujetos a cambios en cualquier momento debido a adaptaciones razonables u otras razones. Esta descripción del trabajo no enumera todos los deberes del trabajo. Es posible que los supervisores le pidan que realice otras asignaciones y deberes no esenciales. Se le evaluará en parte en función de su desempeño de las tareas enumeradas en esta descripción de trabajo.
CSG Managed Services Group, Inc. (Nevada Corp) es un empleador de igualdad de oportunidades (EOE) y apoya firmemente la diversidad en el lugar de trabajo. Todos los solicitantes calificados recibirán consideración para el empleo sin tener en cuenta la raza, el sexo, el color, la religión, la orientación sexual, la identidad de género, la expresión de género, el origen nacional, el estado de veterano protegido o sobre la base de la discapacidad.
Salary : $65,000 - $68,000