Senior Program Manager, Upper Midwest Team

Location: Minneapolis, St. Paul, Minnesota, Iowa, Wisconsin, North Dakota, or South Dakota (preference for Minnesota based candidates) (Remote)

Who We Are

For over 30 years, CSH has changed the lives of people who have been marginalized and are our most vulnerable neighbors by:

• Helping communities create over 385,000 homes for individuals and families who did not have one;
• Bringing hope to thousands who thought they would live on the streets or reside in institutions; and
• Ensuring not only a stable home for each, but access to the services that brought healthcare, recovery and training to their doorsteps.
  
  

CSH has proven supportive housing can change the lives of individuals, families, and communities. We have created a team of nationally recognized experts who are dedicated to our organization and its goals. We offer competitive salaries and benefits, generous leave and paid time off, and fully embrace the philosophy that work-life balance is achievable. With the goal of attracting proven candidates committed to making a difference and who aspire to advance our mission, CSH is now accepting applications for Senior Program Manager (SPM) based in the Upper Midwest region (Minneapolis or St. Paul geography preferred).

Why We Need You

CSH is seeking a results-oriented, relationship-driven individual committed to working to advance affordable housing aligned with services. This individual will share their talent to support a mission-driven organization that leads efforts to expand housing and service solutions highly impacted populations . Applicants must live or relocate to the Upper Midwest region, with a preference for the Minneapolis/St. Paul area. The work will focus on the states of Iowa, Minnesota, Wisconsin, North Dakota, and South Dakota.

What You Will Do

• Work throughout the Upper Midwest geography on projects that increase and stabilize quality supportive housing, leverage Medicaid to pay for services for people experiencing or at-risk of homelessness, and push for and integrate homelessness prevention with child welfare and housing systems at the local, county, state and national level to decrease the number of families in child welfare due to poverty through training, technical assistance, and system change efforts.
• More specifically this position will:
• Support efforts in Iowa to increase supportive housing statewide through Supportive Housing and Operations Institutes, and technical assistance with local communities.
• Support efforts in Dickinson, North Dakota to develop and finalize a hotel to emergency shelter and supportive housing conversion in partnership with a local homeless and housing coalition and state and local partners. This includes connecting state and federal service dollars (including new ND Medicaid housing stabilization services) to the development.
• Supports efforts in Minnesota to increase access to Medicaid Housing Stabilization Services (HSS) and increase connections to housing for child welfare involved families.
• Support efforts in Wisconsin to increase connections to housing for child welfare involved families.
• Manage projects ensuring clearly defined team roles, on-time and on-budget deliverables, and delivery of quality products. CSH expects project managers to foster a work environment based on quality teamwork, mutual accountability, and high-quality performance.  
• Establish and maintain high quality relationships and partnerships with key community stakeholders while providing in-depth technical assistance on quality supportive housing.
• Develop and deliver trainings and webinars along with written resources.
• Create and deliver in-person and virtual technical assistance (TA), trainings, and facilitation. In all TA, incorporate an emphasis on community ownership in all CSH led projects by addressing disparities in housing and services, and to engage and collaborate with culturally specific individuals and organizations, and persons with lived experience.
• Identify opportunities and learnings from projects, to disseminate recommendations and impact across CSH teams and regions, making appropriate connections to share knowledge, experience, and advice. Support business development and teamwork planning.
  
  

How We Work

CSH staff are adaptable, entrepreneurial, creative, and flexible problem-solvers. We are strategic thinkers who are committed to treating each other—and the communities we serve—with respect. You should share a passion for the CSH mission and possess the skills to meet the expectation of this role to help shape how we share our ambitious mission.

Specifically, We Are Seeking

• At least 7 years’ experience in the field of supportive housing, affordable housing, behavioral and primary healthcare, housing development, child welfare, family and youth services, homelessness prevention, and/or related fields.
• Bachelor’s degree or equivalent, or any combination of education, training and experience that demonstrates the ability to perform the duties of the position. This includes lived experience of homelessness, housing instability, mental health services, participation in housing programs, etc. and professional and/or volunteer experience in the homelessness field.
• Experience incorporating the perspectives of multiple communities, including culturally specific communities, in the consideration of impacts and outcomes of a decision-making process.
• Ability to facilitate discussions and train large size groups both virtually and in-person.
• An understanding of the concepts of systemic inequalities and bias, and their impact on underserved and underrepresented communities is preferred.
• Project management experience, with demonstrated leadership and organizational skills and the ability to manage project teams, project budgets and deadlines with moderate supervision.
• Strong verbal and written communication skills, facilitation and training, active listening, and ability to present to diverse audiences.
• CSH uses a Microsoft Office environment. Proficiency is required or a commitment to self-learn and achieve proficiency upon hire.
• Candidates seeking to work remotely, or hybrid must provide their own access to a secure high-speed internet signal (preferably hard wired) at a capacity sufficient to support video, web, and email processing simultaneously based on their personal work environment. This is typically 100Mb and above.
• Frequent local and regional travel and occasional national travel required. This position requires regular travel within the Upper Midwest Region and occasional travel nationally.
  
  

Compensation

CSH offers generous benefits, opportunities for professional growth, and competitive salaries based on geographic location. Our range for Senior Program Manager (SPM) is:

• SPM in lower mid-range geography (E.G. Minneapolis/Saint Paul) $88,000 - $110,000
• SPM in low-range geography (E.G. Glenwood) $82,000 - $102,000
  
  

Our ranges are broad, and it is customary for candidates to join CSH at the lower half of the range to leave room for growth, learning, and development in the role and range. It is uncommon for starting salaries to fall above the mid-point. We negotiate actual salaries with final candidates based on their exact location, experience in similar roles, and expertise related to the qualifications. This information is offered in support of our commitment to transparency.

Interested in joining our team as a leader in the national supportive housing movement?

To Apply:  Candidates should apply through the link. All candidates should attach their  Resume, Cover Letter, and Salary Expectations as one Microsoft Word or PDF document.  We encourage applications by February 7, 2025 to ensure consideration.