Event Manager, Texas

Title: Event Manager

Direct Report: Vice President, Operations and Training

Overall Report: SVP of Global Operations, President

Location: Austin, Texas

Company Description:

CSI DMC has been a leading destination management company located throughout the United States with global reach for over 38 years. We are at the forefront of the hospitality industry planning high touch events for major corporations and third-party travel companies. We provide the highest level of client service, industry knowledge, logistical expertise, and creative input to drive great experiences, large and small, that are memorable and well planned.

Position Description:

The Event Manager is a seasoned event professional within the Event Management department, working both autonomously and with direction as needed, with exceptional organization skills and understanding of various types of events. The ideal candidate will have operational experience and /or a broad range of different types of event experience, show initiative, and have a solutions-oriented attitude. As a CSI employee and team member, it is required to understand the company vision, values and culture, to appreciate supervisors’ guidance, be able to mentor junior staff and to respect and support colleagues. 

This position will primarily manage programs in the Austin, TX market but is expected to regularly travel for programs throughout Texas with the possibility of supporting other CSI Destinations as needed.

Core Responsibilities:

• Understand and proactively manage events and their functions with a “can do” approach. Areas include but are not limited to special event management, venue and vendor coordination, production, creative ideas and concept development with clients after sale, activity/tour arrangements, management of hotel room blocks, site inspections and other DMC/event management tasks as required.
• Understand and execute client needs, creating a client/partner relationship
• Conceptualize and lead strategic client programs, drive planning process and understand event scope
• “24/7” contact for clients during programs
• Add vision and creativity to client programs as an extension of their team
• Observe and develop “enhancement” opportunities to increase profit opportunity on programs
• Serve as lead on programs as needed, work collaboratively with other team members
• Participate in discovery of new vendors
• Provide oversight to independent contractors on aligned programs
• Manage budget of assigned events and adhere to all financial deadlines
• Take active participation in site visits with the sales team and clients
• Be prepared to travel across Texas to operate programs as required
  
• Develop and maintain communications in a cooperative and professional manner with all levels of staff, vendors, industry partners and clients
• Self-educate or partake in CSI training opportunities
• Attend scheduled internal meetings
• Communicate to team and management of event and operational success and advise on best practices
• Report directly to Director of Event Management and/or local head of Event Management (ADOEM pr VP)

Requirements:

• Minimum 3 years professional event management experience
• Strong background in program management and execution
• Bachelor’s Degree or equivalent experience
• Strong problem-solving, project management and task management capabilities
• Strong working knowledge of Excel, Publisher, Word and cloud-sharing programs
• Understanding of social media in event settings
• Able to work autonomously yet collaborate as part of a team on workflows
• ability to learn new software introduced at CSI (knowledge of Salesforce a plus).
• Must be able to lift and carry approximately 50 lbs.
• Must be able to legally drive a car
• Must be able to work on feet 12-14 hours a day on-site as needed
• Must be eligible to travel domestically and internationally

 Benefits Include:

• Base salary compensation
• Bonus/Incentive based on performance
• Company provided Computer and Cell Phone
• Health, Dental and Vision Plan paid by employee with a contribution from Employer.
• Employer paid Life Insurance, AD&D, STI and LTI
• Paid Holidays
• Paid Personal Days
• Paid Volunteer time

 Work Authorization:

Must be authorized to work in the United States without Visa support

Please Note: This job description is intended as a general summary of the position; however, the individual will be expected to perform any functions or responsibilities that may be assigned from time to time. The functions and responsibilities of the position may change over time, in special circumstances, or on an individual basis. This job description is not intended to limit or otherwise affect the work to be performed or assigned.

CSI DMC is an equal opportunity employer and does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to building a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity in perspectives, backgrounds, and experiences enriches our organization and drives innovation. We are committed to equity and fairness in hiring, promotion, and professional development opportunities.