What are the responsibilities and job description for the Quality Customer Service Representative position at CSI Management?
Crosstown Solutions is a rapidly growing, innovative business consulting and sales firm on a mission to revolutionize the consumer experience. We provide an unmatched experience for all of our consumers, thanks to our remarkable hands-on Quality Customer Service. We are a family, and it is this bond of trust, interdependence, and responsibility that enhances our ability to achieve recurring success. Our ability to function as a cohesive Quality Customer Service team ensures that we offer our associates and our client’s unlimited growth and business development. NO EXPERIENCE NECESSARY!!! If you have a great attitude and outgoing personality, we'll provide all the necessary tools to be successful. Our office has a very energetic, competitive, and fun environment. We Are Looking For A Quality Customer Service Representative Who Is : Reliable : 100% integrity, responsible, and winning attitude Consumer-centric : Enjoys interacting with others and making someone’s day Versatile / flexible : Ability to roll with the punches, think swiftly on your feet, close a sale in needed, and develop brilliant solutions Achievement-oriented : Thrives on taking challenges head-on to accomplish set sales goals Autonomous / Independent : Works exceptionally well with minimal direction Innovative : Creative with the ability to think outside the box As A Company We Are : Growth-oriented : We are competitive and want to see infinite growth for our team members Performance-oriented : We want to see all of our employees achieve their highest potential People-oriented : We are supportive, family-oriented, and fairness-focused Team-oriented : We are an upbeat, inclusive, and collaborative environment As A Quality Customer Service Representative You Will : Ensure accurate entry of customer contact information Maintain a positive and cheerful attitude when working with a variety of customers Handling all questions and inquiries from new and potential customers face to face Exceed targets and sales goals by upselling and promoting new products and / or services Resolving customer issues in a friendly, helpful way Assist the sales team in acquiring and retaining new customers Maintain comprehensive knowledge of our clients or sales promotions by attending client meetings This is a full time, in-office position based in Brooklyn, New York. We are looking for candidates that are able to start immediately, so you must be local to the area. Powered by JazzHR
