What are the responsibilities and job description for the Specialty Account Manager position at CSI Pharmacy?
Description
CSI Pharmacy seeks a Specialty Account Manager for our Long Island territory. This role is responsible for establishing and maintaining relationships with referral sources in designated sales territories/regions.Responsibilities:
- Collaborate with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.
- Formulate business plans to achieve and exceed forecasted annual sales revenue goals.
- Actively prospect referrals from present and prospective customers.
- Handle customer complaints according to Company policies and advise management promptly.
- Develop territory plans to optimize efficiency in servicing customer needs and marketing new business/customers.
- Educate referral sources on CSI services related to customer needs and benefits.
- Create competitive strategies and routes based on market trends.
- Comply with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.
- Complete and submit required reports and administrative duties in a timely manner.
- Maintain current files and other records according to Company instructions and requirements.
- Meet established Company standards for:
- Selling skills
- Product knowledge/competitive knowledge
- Account and territory penetration
- Professional appearance and conduct
- Keeping expenses within Company sales budget
- Collaborate with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.
- Assist management in special assignments, such as market tests, surveys, developing budgets, and territory analysis in assigned areas.
- Provide high-quality services to home-care patients and referral sources.
- Attend and participate in conventions, trade shows, and in-services relating to IV therapy.
- Represent the company in an ethical, professional manner.
- Maintain effective working relationships and cooperate with all personnel in the Company.
- Perform other duties and responsibilities as assigned.
- Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible.
- Possess the ability to multi-task and frequently change direction.
- Maintain a valid driver's license, automobile insurance coverage, and access to a reliable automobile.
- College degree preferred or equivalent experience.
- Minimum two years medical sales or equivalent experience.
- Home infusion or specialty pharmacy experience a plus.
CSI Pharmacy is an Equal Opportunity Employer.