What are the responsibilities and job description for the Senior Manager, Commercial Training Operations position at CSL Behring?
Job Title: Mgr, Commercial Training Operations
Summary (50 words)
- Manage role-based curriculum framework for Above Market functions
- Develop and maintain framework for assignment of role-based curricula
- Manage training content on Learning Management System (LMS)
Key Responsibilities:
- Develop and maintain framework for assignment of role-based curricula for Commercial, including LMS and non-LMS training
- Manage training content on LMS, including annual review of all training curricula and content across Commercial organization
- Assign role-based curricula in LMS to new and existing employees and ensure SOPs are included in the correct role-based curriculum globally
- Centralize administration of LMS to support in-market training operations and ensure all processes are aligned across affiliates
- Act as Commercial interface to other global functions for intake of training content generated outside commercial, proposed for inclusion in commercial role-based curricula with established commercial SMEs and other Training & Excellence team members to determine appropriate assignment in Commercial role-based training curricula
- Manage training curriculum for commercial vendors and opportunities for appropriate access to commercial training for non-commercial colleagues
- Serve as facilitator (in partnership with SMEs) for above market onboarding and external vendor training
- Drive automation of Training Operations by introducing relevant integration between LMS and Workday to maximize efficiency of operations
Qualifications & Experience Requirements:
- Bachelor degree in business, communications or related discipline
- 7 years commercial experience in pharmaceutical/biotechnology industry
- Strong interpersonal skills to quickly build rapport and credibility with cross-functional team members
- Knowledge of relevant business, legal, compliance and regulatory requirements
- Experience as member of teams in international environment and with matrixed, cross-functional teams
About CSL Behring:
CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. As a global organization with employees in 35 countries, CSL embraces diversity and inclusion.
