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Operations Excellence Lead

CSL Plasma
Highland, MI Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 2/13/2025
About the Position

We are seeking an experienced Operations Excellence Lead to join our team at CSL Plasma. As an Operations Excellence Lead, you will play a vital role in driving operational excellence and ensuring that our processes are efficient, effective, and compliant with regulatory requirements. Your primary responsibility will be to monitor and maintain adherence to regulatory requirements, company policies, and Standard Operating Procedures (SOPs).

Key Responsibilities:
  • Develop and implement continuous improvement plans to drive operational excellence.
  • Conduct periodic process assessments to ensure compliance with CSL written procedures and initiate investigations to ensure documentation of deficiencies and development of corrective action plans.
  • Promote safety, health, and environment policies and procedures, ensuring that safety training and practices are implemented and followed within the center.
  • Collaborate with center management to identify, coordinate, and deliver retraining for the purpose of correcting or improving operational or quality issues.


Requirements:
  • Minimum 1-year leadership experience or equivalent of one-year experience in a regulated environment.
  • Strong customer service skills.
  • Strong critical reasoning, decision-making, and problem-solving skills to analyze situations.
  • Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives.

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