What are the responsibilities and job description for the Quality Assurance Specialist position at CSL Plasma?
About the Role
This is an exciting opportunity to join CSL Plasma as a Quality Assurance Specialist, where you will play a key role in ensuring the quality and compliance of our plasma collection operations.
Key Responsibilities
- Perform final QA review and release for all shipments and associated documents, ensuring they meet customer specifications.
- Ensure center records are thorough, accurate, and timely, initiating investigations and documenting regulatory deficiencies.
- Maintain and review plasma center personnel training documents, ensuring compliance with CSL procedures, SOPs, CLIA/COLA, and other applicable requirements.
Your Skills and Experience
- Minimum 1-year leadership experience or equivalent in a regulated environment.
- Strong customer service skills, critical reasoning, decision-making, and problem-solving skills to analyze situations.
- Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities.
- Understand Quality Systems and/or regulated training requirements.
Working Conditions
- Occasionally required to work with dissatisfied customers.
- 80% of the time standing and walking, 20% of the time sitting.
- Reach, bend, kneel, and have high-level manual dexterity.
- See and speak with customers, observe equipment operation.
- Occasionally required to lift and carry 25 lbs.
- Exposure to hot and cold temperatures, sudden temperature changes, working with freezers, and various odors.
About Us
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps ensure people with rare and serious diseases live normal, healthy lives. We are committed to our work because lives depend on us.
This is an exciting opportunity to join CSL Plasma as a Quality Assurance Specialist, where you will play a key role in ensuring the quality and compliance of our plasma collection operations.
Key Responsibilities
- Perform final QA review and release for all shipments and associated documents, ensuring they meet customer specifications.
- Ensure center records are thorough, accurate, and timely, initiating investigations and documenting regulatory deficiencies.
- Maintain and review plasma center personnel training documents, ensuring compliance with CSL procedures, SOPs, CLIA/COLA, and other applicable requirements.
Your Skills and Experience
- Minimum 1-year leadership experience or equivalent in a regulated environment.
- Strong customer service skills, critical reasoning, decision-making, and problem-solving skills to analyze situations.
- Organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities.
- Understand Quality Systems and/or regulated training requirements.
Working Conditions
- Occasionally required to work with dissatisfied customers.
- 80% of the time standing and walking, 20% of the time sitting.
- Reach, bend, kneel, and have high-level manual dexterity.
- See and speak with customers, observe equipment operation.
- Occasionally required to lift and carry 25 lbs.
- Exposure to hot and cold temperatures, sudden temperature changes, working with freezers, and various odors.
About Us
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps ensure people with rare and serious diseases live normal, healthy lives. We are committed to our work because lives depend on us.
