What are the responsibilities and job description for the Traveling Phlebotomy Specialist position at CSL Plasma?
Job Summary
The Operations Manager is responsible for overall authority for center operations production goals, monitoring net yields, and implementing improvement plans as required. They must manage all inventories to optimum levels by maximizing efficiencies, customer service levels, and minimizing investment.
Key Responsibilities:
- Monitor and manage entire financial responsibility of the center.
- Ensure compliance with all Company SOPs and applicable federal, state, and local regulations.
- Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties.
- Responsible for all aspects of financial oversight, including setting annual budget, ensuring center meets monthly financial targets, and on-going cash management objectives.
- Ensure excellent customer service in centers by communicating openly with customers, ensuring efficient donor flow and processing times, and effectively resolving complaints or concerns in a timely manner.
- Support facility maintenance to highest safety, compliance, and cleanliness standards, partnering with corporate facilities to ensure center compliance at all times.
- Collaborate with quality to ensure center complies with company, regulatory, and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees.
Requirements:
- Bachelor's Degree preferred
- Equivalent combination of education and professional work experience (4 years minimum) required
- Maintain company Technical Training certification
- Proficient in English
- Ability to make decisions which have significant impact on the departments credibility, operations, and services
Physical Requirements:
- Reach, bend, kneel, and have high-level manual dexterity to lift boxes, carry instruments, pull or push furniture and/or supplies
- Night travel may be required up to 10% of the time
Working Conditions:
- Exposure to hazardous chemicals, extreme temperatures, and to blood-borne pathogens
- Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
