Demo

Customer service support

CSL
Springdale, AR Full Time
POSTED ON 1/1/2025
AVAILABLE BEFORE 2/28/2025

Description

Main Responsibilities

1. Prepares the autopheresis machine for the pheresis process.

2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

3. Disconnects the donor when the process is complete.

4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

7. Alerts Group Leader or Supervisor of donor flow issues.

9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.

10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed.

Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.

Promotes safety in all actions.

11. Maintains confidentiality of all personnel, donor and center information.

12. May be cross-trained in other areas to meet the needs of the business.

13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

14. Perform job-related duties as assigned.

Education

High school diploma or equivalent required

Experience

Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience

Must be able to perform basic math calculations

Working Conditions (physical & mental requirements)

Ability to understand, remember and apply oral and / or written instructions

Ability to understand and follow basic instructions and guidelines

Must be able to see and speak with customers and observe equipment operation.

Occasionally perform tasks while standing and walking up to 100% of time

Reach, bend, kneel and have high level of manual dexterity

Occasionally be required to lift and carry up to 25 pounds

Fast paced environment with frequent interruptions

Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

Required to work overtime and extended hours to support center operational needs

Note : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Our Benefits

Last updated : 2024-06-08

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer service support?

Sign up to receive alerts about other jobs on the Customer service support career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$51,669 - $66,452
Income Estimation: 
$53,120 - $69,174
Income Estimation: 
$50,113 - $64,377
Income Estimation: 
$61,656 - $78,069
Income Estimation: 
$59,875 - $77,824
Income Estimation: 
$44,621 - $57,180
Income Estimation: 
$51,902 - $64,610
Income Estimation: 
$46,685 - $59,878
Income Estimation: 
$43,603 - $55,670
Income Estimation: 
$51,669 - $66,452
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091

Sign up to receive alerts about other jobs with skills like those required for the Customer service support.

Click the checkbox next to the jobs that you are interested in.

  • Customer Complaint Resolution Skill

    • Income Estimation: $28,992 - $36,310
    • Income Estimation: $31,718 - $43,593
  • Customer Interaction Skill

    • Income Estimation: $35,412 - $45,784
    • Income Estimation: $36,400 - $44,839
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at CSL

CSL
Hired Organization Address Kankakee, IL Full Time
Primarily accountable for the implementation, life-cycle, and ownership of the Parenterals PCS / MES and PLC process rec...
CSL
Hired Organization Address King of Prussia, PA Full Time
Summary : The Director, Omnichannel Strategy is a transformative global role responsible for designing and delivering a ...
CSL
Hired Organization Address Tallahassee, FL Full Time
The Opportunity This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center...
CSL
Hired Organization Address Jacksonville, FL Full Time
The Opportunity This position provides immediate support to the Assistant Manager of Quality in monitoring plasma center...

Not the job you're looking for? Here are some other Customer service support jobs in the Springdale, AR area that may be a better fit.

Customer Service - Donor Support Technician

CSL Behring, Springdale, AR

AI Assistant is available now!

Feel free to start your new journey!