Overview

Corporate Services Management (CSM) is an award-winning specialized integrated facilities maintenance and cleaning services provider for large showcase Fortune 500 corporate headquarters and other complex commercial, industrial, and government properties. Headquartered in suburban Atlanta, Georgia, the Company provides services to large commercial accounts in and around the Atlanta airport.

Position Summary

The HR Operations Specialist will play a key role in supporting staff working in an airport environment. This role focuses on employee relations, compliance, onboarding, training, and HR administrative functions to ensure a productive and engaged workforce. The specialist will collaborate with management and employees to maintain a positive work culture while ensuring compliance with labor laws and airport regulations.

Duties & Responsibilities

• Serve as the primary HR point of contact for on-site staff, addressing concerns and resolving workplace issues.
• Foster a positive and inclusive work environment, ensuring janitors feel supported and valued.
• Conduct regular check-ins with employees to assess job satisfaction and performance.
• Verify work eligibility and ensure all airport security clearance requirements are met.
• Facilitate onboarding sessions, ensuring new hires understand job expectations, safety protocols, and workplace culture.
• Track participation in training programs focused on safety, customer service, and airport regulations.
• Coordinate ongoing skill development programs and refresher training sessions.
• Ensure compliance with labor laws, union agreements (if applicable), and airport security requirements.
• Maintain accurate employee records, including attendance, performance evaluations, and disciplinary actions.
• Provide support to payroll processes including facilitation of communication to leaders and staff
• Support leave requests, workers compensation claims, and FMLA inquiries.
• Organize employee engagement activities to boost morale and job satisfaction.
• Makes photocopies; mails, scans, and emails documents; and performs other clerical functions.
• Assists or prepares correspondence as requested.
• Performs other related duties as assigned.

Qualifications:

• Bachelor's degree in human resources or related fields and/or equivalent experience.
• At least two years related experience is required.
• Demonstrate the ability to identify and resolve problems promptly; gather and analyze information skillfully and develop alternative solutions.
• High level of interpersonal skills to handle sensitive and confidential situations and documentation.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

These characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

• Lifting: Must be able to lift 10 pounds, 4 feet high, without the aid of another person.
• Standing: Must be able to bend, stoop, push, and pull in the performance of job duties.
• Sitting: Must be able to sit/stand for up to a full eight (8) hour shift in the performance of job duties.
• Repetitive movement of hands and fingers, typing or writing.

Benefits

We offer comprehensive Medical, Dental, and Vision benefits, as well as a 401(k) plan.

Schedule

Monday to Friday: 8:30 AM to 5:00 PM, on-site at the airport (no hybrid options available)