What are the responsibilities and job description for the Service Associate position at CSU Fullerton?
Salary : $16.50 Hourly
Location : Fullerton, CA
Job Type : Part-time
Job Number : 03525
Department : Titan Shops
Opening Date : 02 / 11 / 2025
Closing Date : 2 / 19 / 2025 11 : 59 PM Pacific
Under the direction of the department supervisor, store managers, and Service Leads, the Service Associate will be responsible for providing great customer service, completing all assigned tasks accurately, and working in different departments in the store as needed. Daily tasks may include, but are not limited to, assisting customers on the sales floor and at a register, restocking product, fulfilling online orders, answering phone calls and / or emails, cleaning and recovering the sales floor, assisting with receiving in-bound and out-bound inventory in the warehouse, and collaborating with fellow coworkers and supervisors to ensure the success of the store's day-to-day operations.
OUR MISSION : As a division of the CSUF Auxiliary Services Corporation, the mission of Titan Shops is to support the academic goals and strategies of California State University, Fullerton. Titan Shops is dedicated to providing students, faculty, staff, alumni, and fans with excellent customer service by offering quality products at competitive prices, while identifying new ways to enhance the campus community. All proceeds from Titan Shops operations are used to fund programs and services benefitting CSUF.
OUR ASSOCIATES : Titan Shops associates must sincerely agree with and believe in our mission and strive to deliver the Titan Shops Experience to our customers. The following qualities and characteristics are essential to an associate's ability to deliver the Titan Shops Experience and support our mission :
- Positive attitude and genuine desire to assist people
- Willingness to learn and adapt to new challenges
- Commitment to attendance and punctuality
- Respect for customers and fellow co-workers
- Initiative and a strong work ethic
- Good moral character
Essential Duties
Qualifications
PREFERRED QUALIFICATIONS :
EDUCATION :
PHYSICAL DEMANDS :
Lifting of up to 60lbs.; long-term periods of standing; bending and twisting; frequent computer use.
APPLICATION PROCEDURE :
CSU Fullerton, Auxiliary Services Corporation (ASC) is an Equal Opportunity / Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (657) 278-4117.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the ASC. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASC employees who apply for the position.
ASC offers comprehensive benefits based on employment classification. To learn more about ASC's benefits please view the information
Do you have a minimum High School diploma or equivalent?
Are you available to work 20 hours per week in at least 4-hour increments during store hours (Mon - Thurs : 7 : 30am to 7pm; Fri : 7 : 30am to 5pm) with occasional weekends?
What is your current work availability? Please list specific time frames you are available (Example : Monday, Wednesday : 7 : 00AM - 2 : 00PM. Tuesday, Thursday : 12 : 00PM - 5 : 00PM. Friday : 8 : 00AM - 5 : 00PM).
Do you have strong verbal and written communication skills?
Do you have strong customer service skills?
Required Question
Salary : $17
