OCTO Jr. Office 365 Administrator position in Washington, DC - Must have Office 365 certification

Job Description

Job Description

Job Title : Jr. Office 365 Administrator

Location : Washington, DC

Duration : 12 months contract

Job ID : OCTO Office 365 Jr. Administrator - 741816

In person interview only locals 100% onsite

Must have Office365 certification

We are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the District's Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services.

Complete Description :

OCTO is seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the District's Microsoft 365environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support.

Key Responsibilities :

• Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune.
• Address and troubleshoot client-side issues related to Microsoft 365, handling escalations from Octo Helps and working to resolve tickets efficiently.
• Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed.
• Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin center to support user onboarding and maintenance.
• Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience.
• Develop and deliver user training on Microsoft365 features, and create documentation to help end-users maximize the platform's capabilities.
• Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation.

Qualifications :

Regards

Kanchan Illa

CSZNet, Inc.

Direct : 202-903-0969

Email : kanchan.illa