What are the responsibilities and job description for the Information Technology Technician I position at CT State Naugatuck Valley?
Position Summary :
The Information Technology Technician I performs computer hardware and software maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, classroom computerized instruction and to departments such as the Business Office, Registrar, Admission, Library, and Student Services.
The position’s role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems but also includes computer installation and modification as well as demonstrating proper computer and related equipment operation.
Example of Job Duties :
Under the direction of the Director of Information Technology or other administrator, the IT Technician I is accountable for providing technically sound assistance in installation, maintenance and repair of computer equipment and software as assigned, through effective performance in these essential functional areas :
- Functioning of the College’s microcomputer systems.Accountable for contributing to the proper functioning of the College’s computer systems by performing a range of skilled technical work to support their operation.
- Advice and assistance in computer and peripheral equipment operationAccountable for assisting computer users to be appropriately skilled in the use of their computer equipment and software.
In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of : Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings. These may involve attendance at evening or weekend events.
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.
Minimum Qualifications :
Associate’s degree, in computer technology or related field, with one (1) or more years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education,
training, and experience which would lead to the competencies required for successful performance of the position’s essential duties.
Incumbents are required to have demonstrated advanced knowledge and abilities in the following :
Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent interpersonal oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).
Preferred Qualifications :
Starting Salary :
Minimum Salary; $54,141 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity.
We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; ; and many choices for . You also have access to many additional benefits to save for retirement, protect your family & more with Tuition reimbursement may apply if applicable.
Salary : $54,141