Manager of Human Resources & Administration (Stamford)

Manages the Stamford division’s administration duties. This includes Human Resources, recruiting, hiring, training, disciplinary records, as well as time & attendance tracking and reporting and the money room operations. Responsible for ensuring proper completion of weekly employee payrolls and daily revenue collection. Assists and supports other divisions and managers as needed. 

1. Performs full cycle recruiting tasks for assigned exempt and nonexempt personnel. Reviews job descriptions and requirements with hiring managers and determines appropriate channels for recruiting. Serves as an administrator for the job requisition approval process and applicant tracking system.
2. Works collaboratively with union partners/representatives and management to resolve labor relation matters ensuring consistency in decision making and outcomes to reduce potential liability for the organization.
3. Manages the full recruiting and hiring cycle including background investigations and compliance, and onboarding for all exempt and nonexempt personnel, full and part-time, and temporary employees, in the Stamford Division.
4. Processes employee life cycle changes (e.g. hires, terminations, promotions, transfers, title/schedule changes), including drafting appropriate communications and updating files in HRIS. 
5. Develops a thorough working knowledge of union contracts, and company policies and procedures.
6. Oversees & performs analysis and reporting of personnel information as required by executive management and outside agencies.
7. Monitors employee performance appraisals and personnel actions; works with supervisors and managers to develop employee feedback and disciplinary action when appropriate.
8. Overseas third party FMLA administrator and works with managers to respond to requests for reasonable accommodation under the ADA.
9. Directly manages the time and attendance administration in the Stamford Division to ensure compliance with CTtransit, federal, state, local, and contractual requirements, conformity with operations performance goals, and responsiveness to customer expectations.
10. Manages the money room operations for the Stamford Division.
11. Responds to inquiries for information from employees, senior leadership, and/or external partners as needed.
12. Coordinates and schedules meetings with staff, consultants, and external partners as needed.
13. Assists Division Manager and/or Human Resources in overseeing divisional administration and proper recording of time and leave, FMLA, CDL, and performance records in conformity with all Company and regulatory requirements.
14. Assists in preparing documentation related to unemployment compensation, grievance arbitrations, and disciplinary actions, as assigned.
15. Acts as liaison for the division with company Finance, Human Resources, and Pension administrators.
16. Leads discussions with union representatives and employees regarding grievances and labor issues as assigned; reviews and evaluates major grievance issues and disciplinary actions of hourly employees; recommends and initiates appropriate action; and represents the company in proceedings concerning unemployment compensation, grievance arbitrations, as assigned. 
17. Work cooperatively with all levels of personnel.
18. Attends in-service training, seminars or other opportunities for professional development as made available by the Agency.  Provides training for Agency personnel as required.  Actively participates in staff meeting, trainings, etc.
19. Has thorough working knowledge of Agency policies and procedures, and collective bargaining agreements.
20. Manages the coaching, training, discipline and/or commendations for all Stamford administrative employees as needed.
21. Manages the selection and interview process for all administrative positions in the Stamford Division in coordination with the Human Resources Department.
22. Travels and provides support to other departments and divisions with HR, Finance and other administrative related functions as needed.
23. Other duties and responsibilities as assigned.

1. A bachelor’s degree with major course work in Human Resources Management, HRIS, Administration, Organizational Psychology, Organizational Development, or a related field and five (5) years of relevant work experience is required.
2. An equivalent combination of education and work experience on a year for year basis can be substituted for the 4-year degree requirement. 
3. An advanced degree in Human Resources Management, and/or a PHR, SPHR, SRHM-CP, or SHRM-SCP is preferred.
4. A minimum of three (3) years of leadership experience is required.
5. Experience working in a union environment, interviewing, hiring, training, employee development, employee discipline up to and including termination.
6. Ability to handle sensitive and confidential information with discretion.
7. Ability to quickly master all internal software programs and new HRIS and timekeeping systems.
8. Ability to prioritize projects and have excellent communication (written and oral) interpersonal skills, tact and diplomacy. Ability to work both independently and in a team environment.
9. Knowledge of the advanced principles of supervision, knowledge of progressive discipline processes, including demonstrated ability to communicate clearly, build commitment to goals, offer instruction, with excellent written and verbal communication skills, interpersonal skills, tact and diplomacy.
10. Ability to work in a fast-paced environment, to multitask, manage multiple employees, ability to conduct training when necessary.
11. Customer-focused and capable of relating well at all levels of the organization.
12. Impeccable judgment and high personal/professional integrity.
13. Flexible availability including nights and weekends as needed to support a 3-shift 24/7/365 operation.
14. A Valid Driver’s License is required. Individual may be required to travel in the course of their daily work.

Salary : $80,000 - $88,000